Usuário convidado
31 de janeiro de 2024
This is a pleasant hotel with great views in a convenient location in Biarritz. Coming from North America we always arrive in Europe in the morning, fairly tired after an overnight flight(s). Our experience is that it is the hotels that insist on making you wait until precisely check in time that invariably have problems with their rooms - this was no exception, after we were kept hanging around until 3:30 the room we were shown had a broken balcony door that wouldn't latch -ie blows open in the substantial wind. We were then taken to a smaller room with working door latch. The room was tiny, the safe on the floor, making access very difficult and the the smallest shower I have ever seen , bending over, turning around impossible, and I am not particularly large. The view from the small balcony was spectacular - not sure if it outweighed all the deficiencies of the room.
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