Hotéis em Betren

Foi tão má esta experiência que tive de perder algum do meu tempo para escrever esta critica. De todos os hotéis de 4* que estive este foi o pior aliás, já estive em hotéis de 3* muito, mas muito melhores. O Hotel está num estado de degradação aterrador (ver fotos): 1. O numero do quarto caiu ao fechar a porta. 2. Tivemos de chamar a manutenção 2 vezes e a 3ª e 4ª já nem chamei pois era o ultimo dia. 3. O aquecimento não funcionava, fui informado que não funcionava em nenhum dos quartos pois o sistema instalado tinha uma avaria. Para aquecer teria de desmontar a torneira e para deixar de aquecer voltar a montar durante toda a estadia. 4. A Sanita deixou de funcionar. 5. O comando da TV e a TV também deixaram de funcionar 6. No ultimo dia a torneira do WC pingava continuamente. 7. Um dos 2 elevadores esteve o tempo todo avariado. Pelo que li em comentários anteriores esta situação não é recente mas já se arrasta á muito tempo. A limpeza: 1. Alcatifas sujas e degradadas 2. Os quartos não eram aspirados os pijamas eram enrolados tipo bola e atirados para debaixo das almofadas, ou nalguns casos ficavam debaixo dos lençóis. Pequeno almoço: 1. Reclamamos uma situação que os ovos mexidos tinham uma cor verde acinzentada, e o chefe de sala respondeu que era normal, não sei se alguém apanhou uma intoxicação nesse dia mas é muito provável… 2. Na sala pequena assistimos a uma situação surreal onde a empregada de serviço limpou as cadeiras da seguinte forma; com uma toalha na mão chicoteou todas as cadeiras atirando a sujidade para todo o lado como todo o barulho e espetáculo inerente á situação… A mesma empregada pegou depois nesse pano sujo, foi ao dispensador de bebidas de água quente, onde os clientes se serviam, molhou o pano e começou a limpar um dos aparadores. Enquanto tudo isso tossia para todo o lado sem sequer colocar a mão na boca ou uma mascara. Nenhum dos responsáveis presentes chamou a atenção a nada. Escusado será dizer que ficamos atónitos com tudo isto e nunca mais fomos para essa sala. Se fazem isto em frente do cliente o que farão nas costas? 3. Foram vários os pratos sujos que estavam misturados com os limpos e que tínhamos de ter cuidado e andar a escolher Creio que a única coisa que se aproveitava e se pode dizer que tinha de bom foi a simpatia dos funcionários da Receção. A não repetir nunca mais esta experiência!

Estuve alojado en este establecimiento desde el día 26/03/2022 al 2/4/22, con mi muje. Mi malestar y descontento por varios puntos. El primero es q tuve un accidente de ski, necesitando ingreso hospitalario y ya no volví por su hotel, el trato dispensado a mi mujer fue, aséptico y poco empatico, el sábado día del check out, ni se le ofreció un mínimo de ayuda con el equipaje, teniendo en cuenta las condiciones climatológicas y la cantidad de equipaje q teníamos. Además el lunes anterior en el desayuno, pusieron las sobras del domingo, no había platos calientes, la piscina cerrada, tuve q llamar a los teléfonos de ”emergencia” y la abrieron a las 18:30, el domingo también cerrada. El martes ya mejoro el desayuno aunq no había leche entera (la normal) ahí el chico me hizo unos huevos revueltos con bacon... Ese mismo martes, no había nadie en la recepción del hotel en horario de 16:00 a 19:00. Por no hablar del bikini de mi mujer y de mi bañador, q se han estropeado por los productos desu piscina, han quedado completamente descoloridos. En todo momento el trato por su personal ha sido correcto aunque muy poco empatico (cuando estaba presente)... Si necesitan cualquier aclaración pueden llamarme. Desde luego que ha sido una decepción después de haber visto su ”valoración” en diversas plataformas. Saludos cordiales. La respuesta del hotel a mi queja has sido la siguiente: Estimado Sr. ... De antemano le agradecemos habernos elegido para disfrutar su estancia Nuestro objetivo diario es siempre alcanzar las expectativas de nuestros clientes y sentimos en este caso, no haber conseguido una experiencia de satisfactoria en su estancia. En este sentido quisiéramos pedirle disculpas. Esperamos poder darle de nuevo la bienvenida y cambiar la impresión que ha tenido de nuestras instalaciones para recuperar de nuevo su confianza en nosotros aplicándole un descuento en su próxima reserva. Le dejo mi contacto para realizar la reserva directamente” Cada uno que saque sus conclusiones... cuidado al bañaros en la piscina que si es como a nosotros se os estropearan las prendas de baño..

Located in Vielha e Mijaran, Hotel Vielha Baqueira, Affiliated by Meliá is near ski lifts, within a 5-minute walk of Church of Saint Miqueu and Aran Valley Museum. This hotel is 8.5 mi (13.7 km) from Baqueira Beret Ski Resort and 1 mi (1.7 km) from Vielha Ice Palace. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Satisfy your appetite for dinner at Restaurante, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite. Make yourself at home in the air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Pets not allowed.

With a stay at El Refugio de Aran Vielha Aparthotel, you'll be centrally located in Vielha e Mijaran, just a 3-minute walk from Vielha Ice Palace and 6 minutes by foot from Church of Saint Miqueu. This aparthotel is 0.4 mi (0.7 km) from Aran Valley Museum and 0.6 mi (1 km) from Valle de Aran Museum.Take advantage of recreation opportunities such as an indoor pool or take in the view from a terrace and a garden. This aparthotel also features complimentary wireless internet access, a communal living room, and tour/ticket assistance.Take advantage of the aparthotel's room service (during limited hours).Featured amenities include multilingual staff, laundry facilities, and an elevator. Free self parking is available onsite.Make yourself at home in one of the 48 guestrooms, featuring kitchenettes with stovetops and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks, housekeeping is provided daily, and cribs/infant beds (surcharge) can be requested.

A stay at Hotel Riu Nere places you in the heart of Vielha e Mijaran, steps from Church of Saint Miqueu and Aran Valley Museum. This hotel is 0.8 mi (1.2 km) from Vielha Ice Palace and 0.9 mi (1.5 km) from Valle de Aran Museum.Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and ski storage.Stop by the hotel's restaurant for dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.Stay in one of 48 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, and housekeeping is provided daily.

A stay at Hotel Urogallo places you in the heart of Vielha e Mijaran, steps from Church of Saint Miqueu and 3 minutes by foot from Aran Valley Museum. This hotel is 0.6 mi (1 km) from Vielha Ice Palace and 0.8 mi (1.3 km) from Valle de Aran Museum.Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and ski storage. Additional features at this hotel include tour/ticket assistance and a ballroom.Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.Stay in one of 39 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Muy profesionales, tanto la chica de recepción como el personal de limpieza muy, amables la limpieza fantástica muy céntrico y bien situado, el segundo día me di cuenta que me habían cambiado el microondas al despedirme lo comenté en recepción y me comentó, que había sido por una reseña que habían hecho,ya que el plato del micro no daba vueltas,creo que antes de poner una reseña se lo podrían a ver comentado y se lo hubieran cambiado sin duda. Muchas gracias por todo volveré sin duda

When you stay at Hotel Acevi Val d'Aran in Vielha e Mijaran, you'll be near ski lifts, within a 10-minute walk of Church of Saint Miqueu and Aran Valley Museum. This upscale hotel is 0.9 mi (1.5 km) from Vielha Ice Palace and 1.1 mi (1.8 km) from Valle de Aran Museum.Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool and a sauna. This hotel also features complimentary wireless internet access, ski storage, and tour/ticket assistance.Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.Featured amenities include a business center, a 24-hour front desk, and multilingual staff.Stay in one of 60 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

When you a stay at Hotel Eth Pomer in Vielha e Mijaran, you'll be near ski runs, within a 5-minute walk of Aran Valley Museum and Church of Saint Miqueu. This hotel is 0.8 mi (1.2 km) from Vielha Ice Palace and 0.9 mi (1.5 km) from Valle de Aran Museum.Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This hotel also features complimentary wireless internet access, ski storage, and a television in a common area.Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8 AM to 10 AM.Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.Stay in one of 33 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include desks, and housekeeping is provided daily.

Set in the Catalan Pyrenees, Casa Estampa offers free Wi-Fi and an indoor pool, with a small gym and hot tub. The charming mountain town of Vielha is 2 km away. All rooms at Hotel Casa Estampa have wooden floors and simple, country-style décor. Rooms are heated and include a TV, a minibar and a private bathroom with a hairdryer. The Casa Estampa’s restaurant has an open fireplace and serves traditional regional cuisine, including Aranese stew and grilled meat dishes. The hotel offers on-site ski storage, and free private parking can be found nearby. Baqueira Beret Ski Resort is a 15-minute drive away, and the border with France is within 25 km.