Descubra sua estadia em Bethania

We were 5 days in the hotel, we were received from the beginning very well the people of the reception, the very comfortable and beautiful room view, excellent cleaning, we had breakfast and the complete truth the best were the gentlemen who served, The hotel was very comfortable and the hotel was very comfortable and the hotel was very comfortable. The hotel is very good, close to two important shopping (albrook mall and the golden mall) two squares a Donald Mc and super quiet the area.

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Panama House was exactly what I was looking for during my 24hr layover in Panama City. I rented a single private room, though dorm rooms and larger private rooms were available. The very kind woman (I’m terrible with names, or else I would name her) who operates the B&B with her family was extremely helpful to me as I was not well prepared in planning or preparation for my layover. My flight arrived late in the evening and customs took forever, but I called and the woman confirmed I could arrive anytime and assured my check-in would not be troublesome. Luggage lockers were not available in Terminal 2 of PTY, but Panama House very kindly allowed me to leave my bags safely in the B&B while I went out and traveled. I also needed help decided what to do in my short time, and i was on a budget, so the woman at Panama House made recommendations on affordable sightseeing and the best means to get there. Check-out is at noon which was great because I went and hiked in the Metropolitan Natural Park and ate lunch before I had to Uber back to check out. The location of the B&B is great because it is not in the super highfalutin part of town where traffic is a mess, and it centrally located where an uber could get to all the major sights in the same amount of time (Metropolitan Park, Old Panama, Casco Viejo, etc).I wish my layover and time in Panama was longer so I could explore more of the city and experience the great amenities of Panama House including the game room, exercise equipment, outdoor lounge area (cover and uncovered), BIRDS, etc.

We stayed here for 5 nights to be able to acclimatise to the weather in Panama. We got a room with windows to the floor, which gives a nice touch for the view over the city. The room is ok, spacious, but worn out. Specially the bathroom is in need of a make-over. The beds were mixed, one had a good mattress the other a soft one with a dent in it. Wifi worked very well. Very friendly staff. My main reason for 3 starts is that this hotel advertises itself as adhering to Planet 21, (link to Accor Planet 21 site removed  ) meaning amongst others that they are reducing food waste. Well, have a look at the pictures here and you'll see that a small portion of jelly is in a plastic cup, the abricot jam is in plastic, the butter is in plastic, and the youghurt as well. The third picture shows you the waste after having had breakfast... I know I have a sweet tooth ;) So, not really planet 21...

I had a very mixed experience here. When I first got there I got moved to 4 different rooms because in each room something else was broken or falling apart. It almost became comical at a certain point. It seems like they just don't want to take the time to fix the issues in the rooms. The room was nice and spacious and the bed was very comfortable. It wasn't a terrible experience, and the price was good, but this would never be my first choice.

This was the 2nd time I’ve been in this hotel. It is NEVER a DISAPPOINTMENT!!!!! Best Western is in the middle of the city called El Cangrejo. I LOVE IT!!!!!!!!!!🥰. Around the corner is my favorite restaurant EL TRAPICHE and I go there for breakfast, lunch, and dinner. The service is AWESOME!!!!! Around the hotel, there are markets, bakery shop, restaurants, bars, and close to the train and bus station. I had wonderful service and the front desk clerks are AWESOME!!!!!!! I give BEST WESTERN PANAMÁ ZEN HOTEL 10+++++++++++++++

Liked · Nothing went well, the only positive aspect which was actually the reason why I picked this property, is that the room was very large and spacious but itself was not enough to compensate the overall disaster. Disliked · Everything!!! Staff -barely speaking english and not helpful at all. The hotel was the only hotel who refused by HSBC Premium Visa and they were not able to provide any alternative solution, not even a normal bank transfer. Facilities - there was a single furniture or appliance in my room which was in DECENT conditions. I firstly was assigned to room 906 but since BOTH the kitchen since and the toilet were broken, they moved us to 908. LUCKILY was in the same florr since no one from the staff came to help us into moving 12 luggages from one room to the other. Additionally, in the ”new room” the fridge was broken so we wasted some food when we discovered that everything was warm inside. Compensation? Discount? Aplogies? a coupon for a breakfast? ABSOLUTELY NOTHING FROM THE STAFF Cleanliness - all the walls, the windows, the curtains, the sheets, the floors and so one were dirty from dust, paint, different black/brown/white tracks. Sheets with dots, sofas with black stains, floor with paint, bed top covered in dust. Look at the state of the iron table or the coffe machine and tell me about cleanliness. Comfort - the bed were set as queen but were obviously full since we could barely fit in two. Value for money - the 800€ worst spent in my whole life, when I travel I specifically select only 4 stars hotel for a reason and this hotel was absolutely disgusting Bonus question - How was the view from your room? - street and lots of cigarettes under my window as you can see, despite the room was for nonn-smokers Bonus question - Kitchen facilities. First room cold water in the sink broken, I had to burn my hands to clean couple of cups. There was barely 2 forks and one mug despite the room was allocated for3-4 adults, in the first room we did not even have a coffe machine and in the second one the fridge was broken as said.