Located in the city center, which is almost entirely pedestrian (as a customer of a hotel, you can drive in), this hotel cost half of the price of every other hotel we looked at. High points: they fit all five of us in one room, with two double (very firm) beds and a twin size bed. Everything was clean and in good working order (wifi Fi, tv, private bathroom facilities, lights, curtains, etc.). Staff was very kind and quick to respond. Excellent location with citadel bus and tourist train at the end of the street. Breakfast (additional fee) was excellent with many cold options such as croissants, cheese, a wide variety of fresh fruit, ham, boxed cereal, bread, and hot coffee, cocoa, and tea. Low points: hallway smelled faintly of cigarettes (room was fine). The elevator was too small for a wheelchair. I've got mild mobility issues so I pay attention to details pertaining to accessibility. The room was so small it wouldn't accommodate a wheelchair and I think a person with a walker or even a cane would find it uncomfortable or even inaccessible. The bathroom (a very narrow bath with handheld shower head) was a real challenge for me and I ended up needing my husband's assistance. That said, I spoke to the lady at the front desk. We were only staying for one night but I asked if I could call in future for a room with a shower etc. and she absolutely said that would work and they would arrange whatever we needed. So I recommend calling them (they speak English, German, and Spanish in addition to French) if you have any concerns. I don't know whether they have ground floor rooms that are wheelchair accessible, for instance. TL;DR: a great little place with very helpful staff, clean and very well located. Excellent price but don't expect luxury, just a pleasant stay, so long as you call for any specific needs in advance.
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