Explore avaliações de hóspedes de hotéis em Berlin

Habyt-The Waterfront
4.3/515 avaliações
Very good accommodation, clean, tidy and very new. The space is large enough for two people
Holiday Inn Berlin City-East Landsberger Allee, an IHG Hotel
3.1/522 avaliações
We arrived at this unbelievably agonizing hotel after a 10 hour flight from New Delhi, my name is Saudhar Singh, I am 71 and my wife is 67 and we came here for some medical check ups as we both have late stage diabetic complications. Upon arrival at 1400 the taxi driver helped us with our luggage, and once we got in the nightmare started, I asked thru IHG app for an early check-in at 1300 and when we tried to check-in the blonde lady at the reception simply asked us to wait, without apologizing for the inconvenience, without smile and greetings, and without even checking our reservation in the system, we waited for an hour watching other guests coming in and checking in with a completely different attitude from the reception lady. We got really tired waiting so I asked her again nicely, and without even lifting her eyes from the desk asked me to wait again. Luckily, another front desk staff he was kind enough to notice how tired we were so he approached us and offered all help he could, within less than 5 minutes we got checked in, but then Surprise #1: no luggage assistance available, we were given airport type trolleys and that’s it Surprise #2: the room was not checked before we get it, toilet unflushed toilet reeking with the worst sewer stench, no towels or amenities, one sofa only in the room, no water bottles. Surprise #3 Air conditioning was heating the room to an extremely uncomfortable levels and it was summer time here, no matter how you set the AC, its still the same car exhaust type temperature and humidity Surprise #4 no mini fridge in the room, and it was important for us to keep some medicines refrigerated Surprise #5 no soundproofing in this hotel at all, street and siren noises outside combine itself with yells and footsteps inside I went down to the reception and there was the same lady, asked nicely for room change, she said no other rooms are available, asked for a mini fridge and a fan and she said its only provided to tourist groups (I should have applied to tourist group loyalty program long ago and not IHG), there was no point to convince or complain, after some research I found a hardware store 5 tram stops away. They were extremely helpful and arranged a taxi to help me with 2 fans and camping refrigerator. The Turkish taxi driver was kind enough to carry it inside for me. Surprise #6 we tried to get into the restaurant for dinner but the door was closed and the entire place was full, it was limited to tourist groups only Surprise #7 the following morning we were denied access to the breakfast and asked us to pay, I showed them that my reservation was with breakfast, and another blonde lady at the restaurant entrance asked us to wait, they left us waiting till well after breakfast time and without any nice words we were told that they cannot find our booking with breakfast Surprise #8 tried to complain personally to the hotel management but the day 3 blonde lady asked me to wait as the manager was not there yet,
A&o Berlin Kolumbus
3.7/574 avaliações
Alt-Hohenschönhausen
Everything without a problem. Good breakfast. Elevator. Only a few parking spaces. You can park on the street. Pleasant surroundings of single-family houses. Perfect for a short stay. Quiet, no parties.
Good Morning + Berlin City East
4/546 avaliações
It was a very pleasant stay! My husband and I enjoyed the evening. The hotel is centrally located to 3 different supermarkets and the M13/M10 tram takes you with the super into the city to the ring center and to the Warschauer Strasse, so we didn't need a car. The staff was friendly and check-in took a few minutes. Only the check-out took longer because there was no staff at the reception... otherwise we had to wait 15 minutes. But otherwise we were generally satisfied. The rooms are simply furnished and very mobile to use
Holi City Apart Hotel Berlin
3.8/511 avaliações
I am very satisfied. All was clean and breakfast was perfect
Hotel Karlshorst
3.6/534 avaliações
I've stayed in the hotel one night. I've chosen it because it was near the appartement I was going to rent the following day and because the check in was up to 22hs (my flight arrived late in the night). The receptionist spoke English and was friendly with explanations. She left the hotel at 22hs and the reception was closed till the following day (I left at 10am and it was nobody there. I left the keys in the counter). The restaurant was closed due to Corona. In the surroundings there was no restaurants nor markets open in the night, so I've ordered food by internet and it arrived in 20m. The room was big, with 2 beds, leading to the street, but no sound was heard. In the bathroom there was liquid soap (no shampoo), toilet paper and towels. Heating was working well. You get one duvet in the bed. TV channels also available. I was given the password for internet, but the signal was kind of slow in my room so I was connected in the hall of the 1st floor. There are 2 main doors to enter the hotel: through the restaurant and another one by the left side. The staff of the delivery service entered directly and I've found him at the door of my room! (when nobody was at the reception). There's a lift that was working in the night an early morning, but it seems that it's not working all the time. There are stairs that you need to climb in order to reach the reception, so you will have to make an effort by yourself to carry the bags as there's nobody there to help. In front of the hotel there's the S-Bahn station, and 100mts away there's a bakery where you can grab a coffee and croissant in the morning (as the hotel doesn't provide you with breakfast).

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Informações sobre viagens locais

Quantidade de hotéis3,597
Quantidade de avaliações23,559
Maior preçoR$ 9.246
Menor preçoR$ 189
Preço médio (dias úteis)R$ 1.116
Preço médio (fins de semana)R$ 1.383