Explore avaliações de hóspedes de hotéis em Berlin

Ibis Berlin Messe
3.7/541 avaliações
The hotel is nice and very good. It is especially suitable for traveling with children. It is also a good choice for business trips because the floors are very high and the scenery is particularly good. It is also very close to the attractions, basically you can reach it on foot. Will continue to stay next time.
Sana Berlin Hotel
4.4/5113 avaliações
Wilmersdorf
TLDR; the hotel is hotter than hell. You booked air conditioning, right? Well, actually … wrong. They turned it to hot air mode, won’t tell you that, and you’ll be unable to sleep as temperatures resemble the Sahara. There is also the fire station next door which they won’t advise you on either. Sirens ALL night long. Don’t think you can open the window to cool down - you can’t. The noise will give you tinnitus! The management or lack thereof are a disgrace. Stay here at your peril. Fuller review: I booked two rooms for six nights at almost 2000 euros. Our party were unable to sleep due to the extreme heat and had to leave early on day two, but not before giving the hotel four opportunities to put things right. We are reasonable people. The hotel, not so much. We booked Sana Berlin as the hotel is advertised as having air conditioning. This was false advertising as management had decided a few days earlier to switch off the a/c with no notice to guests, and were unwilling to switch it on, despite me asking on three occasions to reverse or rectify the issue. Not having this facility made the room incredibly warm, and sleeping at night impossible. Did I mention you can’t open the windows? The hotel refuses to concede this as an issue, despite their own member of staff visiting our room, agreeing it to not be acceptable and visibly sweating and uncomfortable due to the heat. This was the same member of staff who advised he lives in the hotel and can’t open windows either owing to the fire station next door and extreme noise of the sirens… so, not just us then. Notwithstanding this, the hotel still doesn’t take responsibility or rectify this, and has charged me handsomely for two nights accommodation (663 euros). Disgusted yet? You should be. However as with any horror story, it gets worse… I may have mentioned that we did not sleep for two nights, how could we? The extreme heat combined with the loud emergency vehicles… it felt we were in a warzone, not on a holiday. Ah, the windows. Firstly, you can’t open them to cool unable the room down due to the noise. Even if you did, you’ll get no privacy as you can’t shut the badly positioned electric blinds and have the window open at the same time… so yes, if you do you’ll be in full view of the street. Nice if you’re an exhibitionist. I’m sure you’re beginning to get the idea now. So, what did we as guests do about it? Well reader, we tried! Lord knows we tried; Both my husband and I tried to address matters with the hotel to provide fair opportunity to resolve the matter. After the first night I emailed at 8am the following day, to outline the issues. The hotel did reply at 10am advising this (the a/c) would get looked at by the ‘technical team’ however after this did not provide any further updates and proceeded to ignore us. Cool… or not as it happens! I sent a further email at 15:20 the same day seeking an update before we returned to the room. This was of course ignored, sigh. On
Two Hotel Berlin by Axel - Adults Only
3.8/556 avaliações
Wilmersdorf
The service was good. The room was small, but the transportation was good near two stations. There was also a gym and sauna in the basement, and I didn't use it, but I want to use it next time.
Best Western Plus Plaza Berlin Kurfuerstendamm
3.9/556 avaliações
Berlin City Centre
Zimmer im sauberen Zustand, Wasserkocher hat sehr gute Dienste geleistet. Hotel befindet sich in erstklassiger Lage direkt am Ku’damm. Wie haben ein Zimmer zur Straße genommen da zum Hof eine riesige Baustelle ist. Klimaanlage sehr gut. Restaurant direkt im Hotel. Etwas ungewöhnlich, die Rolltreppe die zur Rezeption führt. Betten waren richtig gut. Mir fehlte im Zimmer eine Minibar. Meiner Meinung nach ist es vielleicht vom Preisleistungsverhältnis etwas zu hoch.
Hampton by Hilton Berlin City West
4.2/5105 avaliações
Berlin City Centre
We stayed at HI Berlin City West for 3 nights. Hotel is two blocks from Savignyplatz station with lots of shopping and dining options in the Ku’damm district. Kadewe is a few stops by bus. It’s also two bus stops from the Zoo station which is a major bus and train terminal. S9 takes you directly to BER if you need to catch a flight. The hotel is reasonably priced, updated modern and very clean. Typical European breakfast buffet included has lots of options like cold cuts, fresh fruits, bread, scrambled eggs, waffles, bacon, yogurts, etc. Housekeeping was done every day. The most important asset is the staff. Max L. was extremely helpful and enthusiastically helped us with all our requests. The only concern I have is we were assigned to a room on one side of the hotel which faces the train track. The train schedule is limited at night but we are light sleepers. Mary K. diligently and promptly resolved our concern about the noise and moved us to a higher floor.
Motel One Berlin Ku'Damm
4.1/529 avaliações
Berlin City Centre
First time in this chain of hotels. Charmed by the comfort and the service at reception desk BUT I must be the unlucky bird. On 5 nights stay I had to complain twice 1/cleaners left my window wide open and when I came back late at night my room was colder than a fridge 2/i had the sign do not disturb for the morning left BEFORE 12 saw the cleaning staff in the hall on the floor where my room was and they did Not clean my room When I complained at reception it was my bad because I had put the sign then my room would not be cleaned at all. And their answer was how r they suppose to know u re gone and they can clean? No compensation offered obviously... My advice to the manager: get the cleaning personal to focus on their job and stop being on their phone while they clean 2/review the process ”to clean or not to clean 3/review features of ur app to book breakfast because I really do not think it is normal to have to cancel payments of a whole bill just to change the breakfast date... The price of the hotel is reasonable for a service which should be correct. Not the case for me This said good location and comfy rooms even though bit small

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Informações sobre viagens locais

Quantidade de hotéis3,577
Quantidade de avaliações23,230
Maior preçoR$ 7.826
Menor preçoR$ 190
Preço médio (dias úteis)R$ 1.088
Preço médio (fins de semana)R$ 1.224