Klosterhagen Hotel

my room was very lovely and clean, only issue was that i had no proper drawer, and i had to keep all my clothes in the luggage, which was very big and made it difficult to move from one side of the bed to another (except for a few hangers i used for my coat and jacket so that was nice, maybe i’ll ask for a bigger room next time). i’d also suggest to implement proper shower doors, i had to be careful not to drop water on the sink and all around the bathroom floor. other than that, i really enjoyed my stay, the staff were very very nice and breakfast was super yummy and you get a lot of things to choose from (and i mean a lot), they also give you the option to get a bag for takeaway, but since it’s not free i’d honestly suggest to just find a cheaper option around town, since the hotel is very close to the city center (less than a 10 minute walk), and all the surroundings are super nice to visit. i really fell in love with bergen, and my stay at the hotel contributed to it, i hope i can come back this summer!

The staff was very friendly. Our room was very cold and did not really heat up. We got an upgrade to a bigger room, that had a more effective heater/radiator. That went very uncomplicated and welcoming. The free waffle was delicious and the breakfast was rich with nice variety. Funny was the make-up mirror, placed at level of approx. 1,8m and the shower battery in knee-heigth. But that are just minor and unimportant trifles. We can recommend the hotel.

pleasant service. The beds were soft and good, the only minus was a bit of noise from the street. Breakfast could be enjoyed in quiet surroundings. And they had everything you needed at the breakfast buffet

Room was clean. There was TV, fridge, coffee tea and sugar in the room. Amazing view from the hotel. Bathroom was very big and comfortable. Breakfast was really tasty with a lot of fish. Staff was very friendly. We left our luggage as our flight was after 10 pm. Later we could sit on comfortable sofa in wafting area and have some rest. We felt there like in home. Highly recommended. Waffles in the evening was something really appreciated.

You feel welcome as soon as you walk through the door, The staff were really nice & Helpful. The room I had was clean and adequate for my one night stay, plus the breakfast was a nice layout with plenty to choose from. Hotel is a small walk to the City Centre and if you are joining the Havila/ Hurtigruten vessels at the Jektevik terminal, it’s only a 10/15 mins away.

Excellent hotel with exceptional service (Viktor checked us in) . Lovely clean and warm Rooms. 10 mins walk from tram station. Close to Bergen port area. Breakfast was amazing with excellent choices. We stayed 3 nights and thoroughly recommended

I stayed in the hotel 3 nights. I think my rating would have been very different was I given a different room. I checked-in around 4pm, you pay at check-in. Then I went upstairs, saw the room and went back down to the reception to explain my concerns (room size, how to turn on the heater and height of roller-blind) and asked if they happened to have another room available, but they didn’t. The staff was kind and professional and you could see they wanted to do their best job and make guests happy, as a matter of fact my complaint is aimed at owners/management because the staff cannot change rooms. Positive: The purpose of the hotel, it’s a place where training is provided for workers to be reintroduced to work. Location (beautiful and authentic neighbourhood, not too touristy + 10 minute walk to Bryggen and the Fløibanen. Everything was walking distance and the area feels safe for a woman travelling alone. Nice common areas. Good savoury breakfast. They had plant-based milk at breakfast if you asked for it (another guest used it, too, so it’d be good to leave it outside as an option all the time). They serve free waffles to the guests in the afternoon every day. Negative: At breakfast there isn’t anything sweet (no pastries or even a strawberry jam so you can put some on bread with butter). The room was claustrophobically small and uncomfortable to move in, you’ve got to walk over your bags and there was little to no space to put clothes/belongings. There’s not a photo of it anywhere on the website / booking portals and it’s not difficult to understand why. The booking details stated I’d have a single bed, so I don’t know why there was double (which would have been great had it not taken up 90% of the space). It wasn’t a proper double bed with a headboard, but 2 singles together with a thin double mattress which dropped in the middle. It felt like sleeping in a sofa bed, I had to sleep close to the wall because of the drafts of cold air coming in from the window just behind your neck. There wasn’t a bedside table/shelf to put things on. The room was freezing cold when I arrived, the only radiator was off (set to 16 degrees), it was 4 degrees outside. The old window isn’t suitable for the Norwegian wind or the noise coming from the road. There is no cosy/charming a**osphere in the room, the furniture hasn’t been arranged in a convenient manner, it feels like a storage room where a bed has been randomly put. Not even a decorative cushion. On the tv there isn’t any channel, you can use it by connecting it to your Netflix etc (this is explained in the room information). The cord to pull the roller blind up/down is fixed so high that I needed to stand on the bed each time. To have some daylight and see the view you had to pull it up, but then everyone saw inside (1st floor). Curtains (a dark set, and a transparent/light set) would be better. The bathroom sometimes smelled bad. When I first arrived there was a previous guest’s (I guess) long hair stu

It was incredible beautiful! So cozy, quite and comfortble:) A very kind Staff, perfect breakfast and friendly other People. Warm and clean rooms with a nice view to the Mountains of Bergen! We enjoyed our Trip, the landscape and good People.