Usuário convidado
31 de janeiro de 2023
Reservation was made through *******. The day before check-in I asked ******* to cancel and refund but Mark, at Eddington House, said it was not cancellable/refundable so I told ******* I would just keep the reservation but, when I called to check-in the next day, Mark told me the room had already been rented to someone else. He had cancelled my reservation, kept my $241 and rented my room to someone else without telling ******* or me. I then called Mark at Eddington House to see if I could reason with him but he acted like such a child, saying “sue me if you want a refund”, then he hung up on me and stopped accepting calls from me and from *******. I know this seems unbelievable so here is the ******* case number (S#130069744) in case you want to verify my/Expedia’s side of this story.
Traduzir