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Hive Cancun by G Hotels
4/5106 avaliações
We booked a penthouse room with a pool and were super excited based on the photos and reviews we had seen online. However, our experience was far from what we had hoped for. Firstly, the hotel is located in a shopping center ***** with a shared parking lot, which was unexpected. The check-in experience was underwhelming; the staff seemed preoccupied and almost annoyed by our presence. They spoke only to my partner, who is a native Spanish speaker, and largely ignored me, despite advertising as a bilingual facility. Upon receiving our keycard, we found it did not unlock the room. We turned back to go to the reception are, only to be informed that we needed a different room, with no explanation given. The new room was a few doors down and initially seemed okay but was very dark and had an uninspiring view of construction and rooftops of local housing. The private plunge pool was on a second level, accessed by a winding staircase which had cracks and missing chunks from some of the steps. The pool area itself was in poor condition: chairs without cushions, a loose floor board with a hole, and neglected plants. The pool water was dirty with debris, making it unusable. Inside the room, there was a strong smell of cigarette smoke (we did not request a smoking room). The pillowcase had stains that looked like dead bug guts, and the bathroom towel had a clump of shaved hair prominently placed on it—which was revolting. When we reported this to the staff, the manager appeared indifferent but promised clean towels and a thorough room check. We decided to eat at the hotel restaurant, where the shrimp tacos were editable but fried, despite the menu not indicating this. The main guest pool water was somewhat cloudy and had visible debris, suggesting it hadn't been cleaned recently. Returning to our room, the cigarette smoke smell persisted. Further inspection revealed a clump of long, dark hair in the shower, entangled with what appeared to be a used tampon. That was the final straw. We left immediately and requested a refund, which, to their credit, was processed without issue.

Frequently Asked Questions

  • Quais são os mais procurados hotéis Hot spring em Benito Juarez?

    Se você estiver viajando para Benito Juarez a negócios ou turismo, Hive Cancun by G Hotels é um hotel preferencial.

  • Qual é a tarifa média para hotéis Hot spring em Benito Juarez?

    Para hotéis Hot spring em Benito Juarez, o preço médio nos dias de semana é de 192 €, e o preço médio nos fins de semana (sexta a sábado) é de 191 €.

  • Quais hotéis Hot spring em Benito Juarez têm piscina?

    Existem muitos hotéis Hot spring em Benito Juarez com piscina. Hive Cancun by G Hotels é muito procurado.

  • Quais hotéis ${{themeName} em Benito Juarez têm academia?

    Você treina com frequência? Hive Cancun by G Hotels tem academia. .

  • Quais hotéis Hot spring em Benito Juarez têm serviços de spa?

    Teve uma viagem cansativa? Hive Cancun by G Hotels tem serviços de spa muito bem avaliados.

  • Quais hotéis Hot spring em Benito Juarez têm café da manhã?

    Hive Cancun by G Hotels tem um delicioso café da manhã.

  • Quais hotéis ${{themeName} em Benito Juarez têm serviços de transporte de/para o aeroporto?

    Hive Cancun by G Hotels tem serviços de transporte de/para o aeroporto.

  • Quais ofertas estão disponíveis para hotéis Hot spring em Benito Juarez?

    O Trip.com tem várias promoções e descontos para hotéis Hot spring. Acesse a página de promoções para ver as promoções disponíveis no Trip.com.

Informações sobre viagens locais

Quantidade de hotéis1
Quantidade de avaliações106
Menor preço79 €
Maior preço483 €
Preço médio (fins de semana)191 €
Preço médio (dias úteis)192 €