Intur Bonaire

Bad hotel

Buena ubicación, Mal la obligación de reservar con desayuno. Mucho ruido en los pasillos.

Very nice location and very good price and friendly staff. Busy Semana Santa. We had family visit in here. And stay for a night . Close to beach, close to village center. Reception and restaurant staff are very friendly. Breakfast very nice. Maybe one comment for coffee machine, they should have a Americano coffee.

The Hotel was dated and upkeep was low. The overall cleanliness of the common areas werent too bad, but there were times were the floors and hallways would stink due to the water they used to clean the floors. I had two rooms, one of them smelled like mold and was very moist. Had maintenance come to look at the temp and he cleaned out the air conditioner which had black sludge pouring out from the inside...meaning we were breathing in mold spores. The balcony door wouldnt lock and needed fixing as well. The room still stunk like mold and asked a second time to have the room switched. The hotel basically did not want to give us a new room and said the maintenance guy would have to have a look at it again...but they never sent the maintenance person. Very unaccommodating!! After booking 8 nights, we left after 4 and went to another hotel.

We booked this hotel for 7 days partly to celebrate our wedding anniversary. We enjoyed an upgrade to suite which was great. we booked through ******* and advised that this was the last room for our week. Reception very good and we needed it as twice our room door lock failed but attended to promptly. Although advised that it appeared the hotel was full on our first night dinner there were about 10 persons. however, the following morning we found that the was a huge host of young Canadian footballers and their coaches, family etc staying which we did not expect staying in a 4-star hotel and their manners were not good. Moving on to the restaurant which on your web site ‘offering an à la carte service’ which it clearly does not and the food although previous guests have said was good for us it was bland and with no imagination, spaghetti/pizza/lasagna/ chicken dippers are not what we expect from this type of establishment, perhaps it was because of the footballers. More importantly when there was some sort of party one night we sat and watched superb tapas going past us to the party so if this type of food is available why not for everybody.? Please remember we were paying some €54 for dinner each night and never got our monies worth. Again, from the web site ‘you can find a café, giving you the perfect excuse to grab a moment for a coffee, a soft drink or a snack’ – this was a very poorly attended BAR not a café and from what appeared to be a small staffing situation, if you wanted a drink or coffee quite often no one about???? Ther pool – no shallow end!!!!!???? The depths are marked but need redoing show a minimum depth 1.8m, this is not good for poor swimmers. In fact, my wife was surprised when I told her this so decided to enter the small pool via the steps which she slipped on badly and has bad bruises for the trouble. This area should have a handrail as in all the other hotels we have visited. This was reported to reception, but they did not seem to want to know. If we had known that the hotel was going to full of teenagers, we would have gone elsewhere One final point, if you make pool rules then they should be adhered to but these were Continually broken. the facilities mentioned on ******* and *********** are incorrect.

Pool no shallow end. Bar service very haphazard. Food generally not as good as we have had elsewhere and not very imaginative . We had a great upgrade to our room which was splendid.Hotel full of young Canadian girl footballers not ideal and at times seemed like the Marie Celeste

Pro: very nice milieu, the pool outside refreshing, the buffet breakfast and dinner were varied and tasty, the room was clean and comfortable. Contra: few parking spaces (Fortunately, there was one free parking space upon arrival, but we couldn't travel anywhere because we wouldn't have found a parking space on our return). The room telephone didn't work even though it was needed.

We booked one night on our journey further South. We would be very happy to return to this beautifully fitted hotel. The best value and nicest room of our 5 day drive South. Breakfast was included and offered excellent choices.