Globales Los Patos Park

Below average hotel with world class staff. It's not all-inclusive as they are charging extra for a lot of small and basic things. Almost no option for vegetarians except pizza and salad. Parents smoking near the children's pool area which speaks about the type of crowd coming here. Excellent customer service from reception staff Daniela. She took care of our special requests with smile although it wasn't easy. Marina was also very helpful and friendly. Overall, it was a below average experience but the staff made it slightly better with excellent guest experience.

we have just returned home from a week at the hotel and we don’t have any complaints.the staff were amazing and extremely helpful from the get go.as we had a small child we mostly stayed around the splash pool or the park but there was plenty loungers/chairs so could move about. The water park was fun especially for us adults. The restaurant staff were amazing never a dirty plate on the table and were seated straight away and always accommodated our family of 8. Food wise it is just like any AI we weren’t expecting much but it was edible and there are plenty of options however there isn’t many options for small kids or people with food aversions and we had both of these in our group. However the snack bar was perfect it opened at 12 and closed at 7 so if there wasn’t anything to eat in the restaurant and you didn’t want to go out for food you can always eat something from there.the bar is the same. There is menus on the bar which tell you what is included and what isn’t and the variety is quite good. Coffee Beer spirits slushy and some cocktails as well.although it was busy I suspect in the height of summer it would be a lot busier. the entertainment was alright kids disco starts at 8.30 til about 10ish and then they have something for adults. We didn’t always stick around for that as kids were ready for bed by then. The hotel isn’t far away from the beach or bars/restaurants so you don’t have to be stuck in the hotel. taxi to the marina was only €7 but it is a nice walk along the beach to get there. Overall we would definitely go back and stay at this hotel. I don’t normally do package holidays like this but couldn’t fault jet2 either. if your from a non EU country please note that there is border control after security and before your gate which does get extremely busy. It nearly caused us and 24 other people to miss our flight home because we were in the queue that long. so be careful if your stopping for food (especially Burger King) that has to be the slowest fast food place I have ever been too.

We have been really happy here and would definitely recommend. All the staff from cleaners to managers will bend over backwards to accommodate you. We had a few criticisms: you can only use floaties in the splash pool not the main pool or water park (dont buy floaties from the hotel shop, they are half the price at the end of the road), kids club feels too young for our 10 year old but he isnt allowed to participate in the daily sports activities as he is under 12 (this was a real shame as he wanted to join in). Other than that, everything else has been wonderful :-) The hotel is a bit out of the way, 30 min walk to the marina, but taxis are cheap as chips. €7 approx. We took a trip to arroyo de la miel and up the mountain on a cable car...highly recommend

Enjoyed our stay. Particularly great for people with young children as there is a waterpark onsite Some nice bars within close proximity to the hotel. Food only average, and general opinion was that they have trouble keeping the food hot but there are microwaves handy. Only 20/30 seconds and it's better. Despite this, this was a return visit as it is value for money. Plenty of choice so always something for everyone to eat.

My 11 year old and I traveled to this hotel in early April. It was my daughter’s first time abroad and my first time travelling just the two of us . Jet 2 were amazing and so helpful in Glasgow and Malaga and our transfer to the hotel only took about 40 mins. Check in was quick and efficient and we were in our room quickly. We had a pool facing room on the 7th floor and it was perfect for us. A double and single bed, fridge with two complimentary bottles of water, and great bathroom with large mirror and vanity. The shower was lovely I later discovered, great pressure and easy to adjust temperature. The housekeeping do a fantastic job and made our bed every day ( I didn’t notice if sheets were changed but it seems fresh and lovely every night) . Bathroom fresher up and towels changed if left in bath. Beautiful sunny balcony with a great view of pools and the sea to the left, mountains to the right . If I had any complaint it’s that the room walls are thin, you can hear your neighbours very clearly. I could hear our neighbour snoring one morning! But we were lucky that they were not loud in general. We made an effort to keep it down ourselves and I hope we did not disturb them either. The pools were the main reason I chose this hotel and they did not disappoint. Brilliant slides that my daughter absolutely loved. It was cold but honestly once you are in it’s fine. The lifeguards do a brilliant job at keeping everyone safe. Pool bar was often busy but if you keep an eye on it you can judge when to nip down. The snack bar was the same with basic snacks that kept everyone going till dinner. Staff were run of their feet but were all friendly and doing their very best. We were half board and had breakfast in hotel every day and it was so good. Lots and lots of choices. We ate every meal outside and it was a pleasure. Dinner was fine, we stuck to the salads and fish. Just personal preference really, not a huge fan of meat I haven’t bought and cooked myself. Benalmadena itself is brilliant, so many interesting eye catching things and the beaches and sun loungers were lovely. Lots of gorgeous places to eat too, we ate out three nights at the marina , the food was great and the staff were all friendly. Gosh I’ve ratted on lol 10/10 will definitely return .

We had our first family holiday here, booked through Jet2 and it was perfect. We were here for a week at the start of April. We were booked for a pool view room. 2 adults and 2 kids (ages 5 and 3 years). We had two double beds in the room, balcony which got the sun all day and an en-suite that had a shower over a bath. With the 4 of us and suitcases, there wasn’t much room to spare but enough to move about and we weren’t there to sit in the rooms anyway. We got checked in quickly and the staff were very efficient and friendly and we’re waiting on our groups landing so we were processed quickly. Reception rent out large towels for the pool for €10 each and that deposit is returned at the end of your stay. We stayed on a B&B basis and there was a huge selection of items available at breakfast so they have something to suit everyone. The breakfast can be busy at times but there’s plenty staff topping things up and clearing tables to keep things moving. We ate in the hotel 2 nights for convenience and again there was a large selection of things to choose from so you’d find something that would suit. The bar staff were friendly and maybe sometimes a little understaffed with queues forming but they all did what they could. There was a pool side snack bar open during the day to get a limited menu which was enoughto get a bite on site, which was handy for the few days we did that. The best feature of the hotels was the pools. With 4 pools there was plenty of variety. We spent the majority of our time at the kiddies pool with the pirate boat and slides. The kids had an absolute blast at it and it’s a fantastic idea to have so many slides. The water was on the cool side but we were well aware of that before we went and brought wet suits for the kids which bought them enough time for their age in the water. But the thing that needs the most praise was the lifeguards. Even though it is early in the season, they were on the ball and actively watching. The were walking about and weren’t shy about blowing a whistle and correcting any rough horseplay. It was very reassuring to see them so active. In the evening there was music and the kids had a bit of a disco before a wee draw followed by a show. The shows were hit and miss but entertaining for the children. The location of the hotel is handy as it’s only about 300m from the beach front and is well situated for bus stops and an easy stroll along the sea front for shops, bars and restaurants. It’s a good location with plenty of options for young kids in a walk or short taxi run to keep little ones entertained. We were able to get a late check out (for a small fee which was worth it). The reception staff were also very good at ringing for taxis or giving advice. The Jet2 reps were in different days and were very good to deal with and had plenty advice on activities. I would definitely recommend this hotel to families and would go back to it again if going back to the Costa del Sol.