hugh m
22 de maio de 2024
been going to belek for 10 years a few times a year, stayed in lots of different hotels, no problems in the past, hotel service was very good ,rooms were ok, pool area was very big a bit difficult to find your way around, breakfast was good although I just had the 3 mins eggs everyday but they were perfect. never ate in the main restaurant so cant really judge, Ate in the steak restaurant one night and it was ok but not worth the 25 euro per head,now comes to the real issue I had, went to the Chinese restaurant one night , they made you sign for the meal before it was served, the food was disgusting absolutely awful, everyone in our party of 20 said it was disgusting, a few who actually eat it were ill the next day, when I came to pay my bill I refused to pay for that meal and asked to talk to the manager as it was early in the morning no one was available and the guy at the desk was rude, he said they would not let out transport leave unless I paid, so I had to pay, the next day I wrote to guest services and explained what happened . they refused my request for a refund say I signed for it . But I explained that they made you sign before the meal was served, anyway 20 people in our party and we go twice a year , but will never book there again and I hope anyone thinking of booking there, have a good think about it,
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