Papillon Ayscha Resort & Spa

Luxury with details ❤️🌹 It was the best holiday I had, excellent management and polite staff and excellent service in high security. It is definitely recommended for family and friendly travel. I will choose this place again for a holiday.

Never understood why people would go back to the same hotel until now. This hotel was beyond brilliant. Heated pools throughout, the comfiest beds, and the food was unreal. Best we’ve ever had in any hotel we’ve ever stayed at. I will miss my salted caramel iced latte, they were so good…. Every night there was something different. The entertainment was great too, the Michael Jackson tribute night was first class. Quick and easy to get to from the airport, 5 mins in a taxi to the market. It was ideal, and a great family holiday destination.

Our stay at Papillon Ayscha was simply perfect. We were impressed by the kindness of the staff, the diverse and tasty food, the cleanliness of the rooms, around the hotel and on the beach, tasty ice cream, the generous football field, the shows and wonderfull activities for children! Also, we would like to give warm thanks to Camilla, our children simply adored her, she is very dedicated, friendly and helpful. We can't wait to come back here. Thank you for everything!

Papillon Ayscha used to be very appreciated among tourists from all over Europe but in the recent years it became almost a 100% Russian-speaking oriented. It is the 4th time I stay in this hotel and certainly this will be the last time. It is so Russian oriented than all the staff is selected only from Russian speaking countries and it is very difficult the go by just using English. There are less Turkish staff then before which I miss, because Turks are really nice people and they know how to take care of their clients. The new staff barely show you a smile. On top of that , the hotel does need some renovation. Twice we got a room with bad smell and asked for a different one. Luckily they gave us better rooms. Not sure if it is related to their new target clientele but the tourists have bad manners. Our towels have been thrown away by other tourists from our sunbeds while we were away for a few minutes, only because we had some shade. Cutleries will be taken from your table if you don’t pay attention. A thumbs down for TUI Germany who is still selling this hotel in the German market. That hotel doesn’t belong on your list anymore.

Honestly, it's a very good hotel. All inclusive! There are slides for children. We really liked it. Buffet, children's club. I advise!! Every evening there is a musical performance, it's very great. I am delighted with the hotel and the service. Thank you!

Very nice and cosy Hotel, everything is closed to you so no need to walk km . The food is very good , lot of choice with good quality of food . You can always find something to eat from early morning to late night ( a la carte burgers, soup , fruits in Martini bar ). Even we were in beginning of May lot of activities for kids (clown OKY is the best ) and adults. The animation team is fantastic Mustafa, Halil , Temar, DJ and all team members are super friendly and kind, Party's , live music and entertainment on high level . The service is also on very high level , special mention to girls working in taco restaurant during the day , food and cocktails are great . I have to mention another young girl , Dilan (Dilosh) working in the lobby bar, first time I met such a kind and wonderful person, thank you Dilan wish you all the best !!!! Bar tenders are also super friendly and make good cocktails , Izo , Rashit well done !! Overall Papillon Ayscha is great hotel but the people working there make this place even better !!

We stayed at papillon ayscha for 8 nights, we loved it and so did my 2 nieces. The hotel is spotless, something is always being cleaned. The outside area beautiful, the kids club is amazing! So many different things for kids to do such as cinema room, Lego room, outside park area. The staff are really friendly although they don’t seem to understand English very well BUT that doesn’t take away the 5* at all. The entertainment at night is the best I’ve watched at any hotel, we all enjoyed it. The food was always kept warm, there is a kids buffet too. The rooms are great we had the connecting room which was set out really well. I would 100% recommend this hotel it’s definitely luxury

Awesome travel with extraordinary experience! You cannot expect something like that. Hotel staff are helpful, friendly and so experience. The reception desk were fluent in Russian too. It's one of best choice for families specially with kids. plenty of restaurant are there too that you may want to try some, but you'd better try the main restaurant (right at lobby) at lease one time. Almost every food for every taste were there. The chefs check the foods every period of time to make sure all the things go well. The swimming pools are also included some water sport too. Also luggage room was very helpful. You may also want to try SPA Service with high quality service and reasonable price. Overall you can expect all-in-one hotel for services. There are many to tell about the facilities but I'd rather to talk more about Papillon philosophy that I found. The hotel pay much attention to their customers, even here I'm sure that some staff is responsible for check the guests review and improve it. The hotel not only pay attention to human but also animal, and even Trees. If you look at the entrance gate of the hotel. you can see two trees right inside the ceiling that were not cut down for this reason. also you can see the cats outside area in hotel. That impressed me too. All the staff try hard to make sure that guests enjoy their stay. I think Customer Satisfaction also be as a key role from the hotel management point of view. Also I'd like to mention couple of minor points about hotel (only for hotel itself), that I think might be useful to pay more attention due to the last experience (but there didn't affect my score point here at all). Here these are: - There is some toilet at the lobby with reverse tap of water. Generally clockwise is for close and anti-clockwise is for open. but you might be surprised with plenty of water! - The Wi-Fi hotel is good but it needed your email address for registration fist. Also reception form at check-in included some privilege of using your provided information too and you haven't other option except signing it. I think it is not common and it'd better to prepare other option for the guest. Also near the coast Wi-Fi connection show strong signal but actually not work. I think it may also can be check. - I couldn't find any ventilation for bathroom (toilet) in the room. I also tried almost all of room keys but it seems those were not related to this (at least and if it had). - The shopping stores was so small but it seems it could be more extended. - Taxis in front of hotel are almost ready but using them may not be a good idea. I'm pretty sure you can take from outside with more reasonable price, even with better service. Best Wishes & Thanks for attention.