Usuário convidado
30 de outubro de 2024
**Positives:** 1. Aesthetics: The hotel and its surrounding grounds are visually appealing, offering a serene environment for a relaxing vacation. 2. Spacious Rooms: The rooms are adequately sized, providing a comfortable space to unwind after a day of exploring. 3. Friendly Staff: The hotel staff is amiable and willing to assist guests with any concerns or requests, although their English proficiency could be improved. 4. Complimentary Access to Land of Legends: Guests can enjoy free access to the Land of Legends theme park. 5. Poolside Drink Service: A convenient service allows guests to have drinks delivered to their sunbeds while lounging by the pool. **Negatives:** 1. Food Variety: As an all-inclusive hotel, the food selection can become repetitive over time. The quality of meat dishes could also be improved, as they often seemed overcooked and lukewarm. Additionally, drink service and table clearing were slow, likely due to insufficient staffing. 2. Inconsistent Housekeeping: Housekeeping services were not always thorough, with glasses left uncleaned and work surfaces not wiped down daily. 3. Communication: The hotel could benefit from improved communication with guests. For instance, joining a WhatsApp group for updates proved futile, as no notifications were received. For example, we were never informed that we didn't need to bring towels to the Land of Legends, as they are provided for Rixos customers. 4. Heated Pool: Contrary to expectations, the heated pool was uncomfortably cold, which was a real disappointment, as one of the hotel's main attractions was the heated pool. **Tips:** 1. Transportation: Guests can take a taxi to Belek for €10 or catch a bus from outside the hotel for just €1. The bus runs every half hour until 10 pm, making it a convenient option for exploring the area. 2. Belek Market: On Saturdays, a lively market takes place near the central Belek mosque, offering a unique shopping experience with various goods on sale. Overall, Rixos Park provides a pleasant stay for guests seeking a vacation in Belek, Turkey. However, certain areas could be improved to elevate the guest experience. There are definitely better hotels in the area.
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