Bai Fu Yi Hotel

從這次體驗來看，本來想打一星，但多一星給環境……設施、環境、服務、衞生都真的好，（非常非常好!）就是不知道酒店高層再想什麼。簡短評價就是1.定金更本收不完，不提前告知，破壞你旅遊規劃。2.服務枱人很少，每次都再忙，沒有一次下去是不需要等的。 一、首先第一天我就住一天688你讓我付1000定金，我就已經蚌埠住了……你就應該提前説，我到了網上錢付了到地方了才和我説!直接打亂我旅遊經費方面的規劃 二、之後圖方便又續住2天。第一天還好好的，第二天下去拿個外賣的功夫我就刷不了電梯和房門了。去前台前台等了好久還在忙，就叫了另外一個人來，來了3秒給我刷個電梯就和我説他有事先走了……然後我上樓發現房門不可以又跑下來，前台再等她們忙。忙完和我説讓我再付688定金……不是拿昨天我續住為什麼不要??而且我今天早上來過前台問過了，“我再續住一天，這樣子搞就好了嗎”給她看，她一邊忙一邊説“對”也不和我提房卡刷新的事就不理我了…… 總而言之值得住，但是這倆點真的有問題啊!!真的不懂為什麼不多僱點人?服務枱那麼長——就站個1個2個前台，，真沒必要為了省錢少僱……高層你上點心吧（-`ェ´-怒）

很報歉，第一次給出差評的酒店。 門面不錯，大廳也可以。 設施：房間特別大，我跟老外同事開玩笑説，可以在房間裏跳舞了。衹不過，房間裏面有股非常重的臭味，應該是地下道的原因，這個問題應該比較難解決。 服務：前台比較慢半拍，早上九點多退的房卡，到了中午快兩點還打電話問我是否續住？中間四個小時，不知道他們為什麼沒有核查房間？ 早餐：這個是最最糟糕的地方。原本以為是日本餐廳，報有非常高的期待，結果服務非常一般般，同時看到了水果裏面有爬蟲，應該是蜈蚣。 我跟他們幾個服務員説，沒有反應，最終一個過來了，也沒有道歉，直接一大盆拿走，不到一分鐘又一大盆拿回來了。看到這樣的情形，我早餐都吃不下了。 這樣的酒店，不可能入住第二次，唉 :-（

位置：酒店距離2號線東直門地鐵站大概步行10-15分鐘，也算是比較好找，往地鐵站方向也有一兩個商圈，總體來説算是方便。 服務：出差去的，到的時間也比較晚，差不多晚上9點，前台就一個小姑娘，服務態度很好，辦理速度也很快，不過第二天早上退房的時候就比較混亂了，前台明明有兩個服務員，除了我沒有其他客人在辦理，其中一位服務員直接指引我到另一個櫃枱，然後自己開始點錢，但是另一位服務員前面站着一個內部員工，好像也是要她處理事情、打印資料之類的，我站着等了一會兒，對方看到我了，也沒有任何反應，沒有讓我稍等一下，也沒有任何解釋，就一直在做自己的事情，我因為是出差，着急要去參加一個會議，所以等了一會兒之後主動問還需要等多久，然後對方才跟同事溝通了一下，從後面又出來了一個服務員給我辦理退房，這樣的服務感受非常不好，我認為不是一個標着5星酒店應該有的服務水平。 衞生：酒店大堂還是比較氣派，風格是比較老派的，單看大堂還是可以看出定位偏高，不過作為一家2013年開業的酒店，説實話感覺細節設施很一般，房間感覺很舊，地毯很臟，中央空調聲音也比較大，這還不是關鍵，關鍵是床單上有一根頭髮！！當時就直接噁心到了，不過因為洗漱收拾完也比較晚了，人也很累，所以稍微清理了一下，沒有換房間，就睡了床的另一邊，心裏一直忍着噁心的感覺，將就了一晚，總得來説，肯定是不能達到五星級酒店的水平！！

The room we rented was unexpectedly spacious. It has 2 big bedrooms, 1 living room, pantry, 2 baths and 3 toilets. Beds are comfortable and they changed towels everyday. They also provide a lot of tissue in the rooms which is a big plus when travelling in China, as tissue seems to be quite a rarity. Although there is a small pantry for usage, but they do not provide any cutleries or plates. We had to request for some at the reception. Overall, it was an excellent and comfortable stay and I will definitely stay here if I visit Beijing again. However, there is one confusion though, although we booked under Bai Fu Yi hotel, but the room is not a hotel it is actually situation adjacent to a service apar**ent name D Rita apar**ents. Hence, after check in we couldn't take the lift at the hotel even though we tried to swipe our key card at the elevator. So, we went back to reception and the staff brought us to another building which is connected with the hotel to take the lift there and it is the D Rita apar**ent lift. It would be nice if the website clarify this during booking as to set the right expectations. Luckily, the service apar**ent room turned out to be great and we really enjoyed the stay.

Great hotel. They gave us a free upgrade. It's a very calm part of Beijing, next to many restaurants and night life.

I stayed in a two bedroom apar**ent in the hotel. It is very roomy and great for a family of 4 to stay. House keeping is to a high standard, having a hot bath after a long day site's seeing is perfect. The only downside is the kitchen utensils are not provided if you stay there less than one month. Location is very convenient as it is only 1 km walk to the subway station, I definitely recommend this hotel if you travel light. Keep this in mind, the streets in Beijing for pedestrians is not luggage friendly.

Staff are friendly, helpful and understanding and free upgraded our rooms to the next levels. Because of my family got two young daughters and a son. The location of this hotel is located at a good area and very convenience to travels by the (train)subway or buses to the destinations you want to visit. It also close to the shopping mall inside the shopping mall has many restaurants and various food for you to choose. Strongly recommended to travellers whose wants to travel to Beijing for a holiday it’s great hotel to choose.and definitely they won’t let you down. 👍😊

Very comfortable and good location, great breakfast (buffet). Staff are very friendly and helpful. Luna at the front desk was particularly friendly and helpful. My family was stay 4 night 5 days was enjoyable 😉

The hotel is located at a strategic location, easily accessible. The room is big and clean while the staff here are extremely friendly and super duper helpful, highly recommended. 👍👍👍👍👍👍