Crowne Plaza BEIJING BADALING by IHG

Reservei dois quartos por noite, de 1 a 3 de outubro, por um total de quase 6.000 yuans! Não havia ar condicionado! O ar condicionado só proporcionava ventilação natural, e o quarto estava a apenas 30 graus Celsius! Ambos os quartos ficavam no último andar! Era abafado e mal ventilado! Tive que pedir um ventilador na recepção e acabei passando mal por usá-lo à noite! Foi repugnante! Que situação bizarra! Nunca mais me hospedarei aqui!

O gerente do lobby estava completamente alheio à nossa grande quantidade de bagagem e não ofereceu nenhuma ajuda. A camareira entrou de manhã cedo sem bater, não havia ninguém vigiando nossa bagagem e nosso depósito ainda não foi reembolsado... Estamos longe de ser tão bons quanto o seu irmão mais velho, o InterContinental... 👎👎👎

Tudo no hotel era maravilhoso, exceto a localização. Os quartos são enormes, com camas muito confortáveis, o café da manhã era delicioso e oferecia uma mistura de pratos ocidentais e chineses, e a fonte termal era muito relaxante (algumas áreas da fonte termal estavam fechadas). A desvantagem é que fica a 90 minutos do centro da cidade, a 90 minutos do Aeroporto Internacional de Pequim e a 30 minutos ao norte da Grande Muralha. Se você busca um refúgio tranquilo e relaxante, longe da agitação de Pequim e mais perto da Grande Muralha, este hotel é perfeito. Ideal para famílias com crianças.

Stayed with family. The kids club was very impressive especially the staff miss strawberry was very kind and patient. Hot spring and pool was not in the same building as the rooms which was a little bit awkward especially in a cold weather. The heating was turned off and the hotel was quite and cold during our stay. The activities were good again the staff were nice.

Really enjoyed my stay here. The staff were welcoming, helpful, and able to communicate well in English. The room looked very modern, and everything was clean and well maintained. The bed was exceptionally comfortable I slept very well that night. The hotel is also in a good location, not too far from the Great Wall, making it easy to visit one of the area's main attractions. I would definitely recommend this hotel to anyone planning a trip to the area.

Absolutely terrible experience. Front desk said I didn’t have a reservation. Had to call Trip.com customer service and all of a sudden, my reservation magically showed up. Front desk seemed like they didn’t want my business and needs a lot of training in how to deal with foreign passports and clients. They messed up the check in process with my passport and seemed like they had no idea how to check in a foreigner. That’s really sad for a Crowne Plaza.

Great location, breakfast and friendly staff. Even had access to the hot springs.

The Hotel was lovely

Great hotel with all you need.Muyun hot springs is a beautiful and relaxing place