Aman Summer Palace

Always wanted to experience Aman Beijing, finally booked a one night stay. Upon arrival, Jason at the front desk was very helpful and patient in explaining various items and was pleasantly surprised to hear my room had been upgraded. The property and the room are just like the photos but actually physically being there and seeing all the details of the architecture, courtyards, and surrounding nature and birds is like being transported back in time to another era. In this sense, Aman Beijing accomplishes what no other modern five-star luxury hotel can come close to achieving - making one feel a certain emotion or feeling that they've never felt, or perhaps only experienced in their dreams. Everything from the furniture to the layout to the art to the lighting is so tastefully executed and done, the courtyards and grounds are kept immaculate (saw people sweeping away leaves), they even have the older style bicycles available to ride there. Ate at the Chinese restaurant twice, the environment and lighting is so nice, their dumplings are excellent and also really enjoyed some of their soups and vegetable offerings, very delicious. Unfortunately, I was quite sick that day and also had injured my knee the day before. One of the staff at the front desk noticed my limp and asked if I was okay. I told her I was fine, just a little sprain. She went to the back and brought out a traditional Chinese 'Ban Lan Gen' pain relief spray can which she kindly gave to me, saying I could use it and take it with me, very touched. I think it is moments like these which one will remember many years later. All the staff I met there were very kind, during lunch was fortunate enough to meet Ivy, the F&B Manager who was very warm and hospitable. Then during dinner, after I saw down, a restaurant staff asked if I would like an ice pack for my leg, I asked her if she thought it would help and she replied, "Yes." They proceeded to bring out a huge ice pack that was able to wrap around my entire knee, providing instant relief. Finally, when it was time to leave, the very lovely and kind Lucy asked if I would like more ice packs to be sent to my room so I could ice my knee before retiring for the night. Even though I was not feeling well, it was an unforgettable experience due in large part to the kind and wonderful staff there.

Best hotel in Beijing. Great service. Would stay there again!

The Aman Summer Palace is like living in a fantasy. If you love the Summer Palace but want to avoid the crowds this is your choice. They have their own private gate. The staff are so friendly and the service is just amazing. I would give them more than 5 stars for service If I could. I am an executive for Resort development with Universal and I got a lot of great ideas during my stay. It is very quiet and peaceful and especially at night. I also had one of the best massages I can recall with a Shifu massuer. I am not sure what herbs he was using and I was dubious at first; but the proof is in the results. You just have to stay here at least once in your life!

First of all, I am very satisfied with all kind of service in Aman Summer Palace. All staffs are very kind and sincere. And I praise Jojo Feng who really helped us stay comfortable and enjoyable here. I felt that my family were likely to become part of Ming & Qing dynasty and travel back in the past. Definitely we will visit Aman summer palace again soon. This place really harmonizes with Yiheyuan very well.

Obvious it's been 3 years without international tourists. Time to restart service trainings including language and culture skills.

every thing is perfect！

Complete joke considering the price. Nothing particularly special about the whole setup, rooms, courtyards, restaurants, public spaces completely lack the general ambience and feel of an aman but prices are probably more than most other Amans I’ve stayed at. Feel like I’m in a 800 rmb hutong hotel in Dongsi. Service in the restaurants is a disaster, 30 mins to get a croissant for my hungry son at breakfast, 40 mins to get a beer and a watermelon juice in the bar. Access to the summer palace is only during normal opening hours so not like you escape the normal crowds. Pool only opens at 1pm and you have to wear a swimming cap.... save your money and stay at the opposite house or rosewood

位置優越，去頤和園超方便，酒店很有特色，餐飲和服務也很好。 生日入住，提升了房間級別，房間也有裝飾，寧靜優美的園林房，好休閑，拍攝一流。 餐飲方面也送了壽包，雪糕，飲品等等。 參加了兩次的文化興趣班，好好玩…好開心的體驗。 就是空調有點問題，兩個晚上都沒有冷氣，熱得睡不好。

久違地做一次酒店點評[並不簡單]時隔八年再次到頤和安縵，一如既往的安靜，與頤和園一牆之隔，五一大客流之際成就兩個世界……重點表揚一下餐食，安縵館的每一道菜味道恰到好處，可惜沒有提前預訂烤鴨。早餐自助點餐制，茄子豬肉打鹵刀削麪讓我想起了小時候爸媽手擀麪的味道，簡直太好吃了，老公點的餛飩和燒餅也不錯！酒店服務不失水準，尤其食物超出預期，再來北京時如果沒有新的目標，安縵依然是首選。