Ariva Beijing West Hotel & Serviced Apartments

I lived nearby when this hotel was being built. I remember it going up and I remember it being a big deal. It's obviously seen better days. The carpet was filthy and even the bath towels were a bit ragged, they needed to be replaced 2 years ago. The giant window provided a wonderful view of the Summer Palace in the day, and at night it ensured that the room was frigid. In the loft, it was hot and below it was freezing and there was no way to resolve this problem. I could see this as an option if you're staying for a few months and need some extra space, but even then, the rooms should probably be gutted. It's the small things as well, the refusal to provide more than 2 bottles of water per day. The elevator not being level with the floor, the weird bathroom upstairs with an all glass wall (why?). The kids were looking forward to swimming, but the pool and gym were closed for renovation, there was no notification of this prior. The front desk was confused by the lack of a Chinese address when we were checking in, which was the only time in the entire trip this was asked for. This is also rather inconvenient for taxis, as it's extra driving to get in, and the pickup location is not visible. Most don't want to bother driving in to drop off. It's a place that has seen better days and those days were 10+ years ago. Shame it's not been maintained as well as it could have been.

Easy to find Decent facility Gym and swimming pool NOT opened due to maintenance.

A convenient location in the Haidian area, within a short walk from Suzhoujie subway station. We like that this hotel provides a washing machine in some of their duplex rooms. I booked a duplex room but didn’t get one with a washing machine initially, but one of the staff at the reception, Ms Ni, made sure a room with a washer was reserved for me the next day. She was fantastic in her service! The hotel sends a pot of hot dessert to our room every afternoon, which is a very nice gesture. The dessert soup always tastes good! And we look forward to it every day of our stay at Ariva.

The price equals the quality. The premise itself is an older building. It is surrounded by highways so expect some noise. Closer to shopping malls.

Not so bad for the location and price. Very noisy in the room as the hotel faces highway.

Location is good. Facilities are pretty clean but seem quite old.