Marco Polo Parkside Beijing

Este hotel foi recomendado por um amigo e foi incrível. Localização perfeita para as nossas necessidades, pois estávamos viajando de trem e chegamos tarde da noite. O buffet de café da manhã foi incrível e a decoração era linda para a temporada de férias. A equipe do hotel foi prestativa e profissional. O processo de check-in foi rápido e muito amigável para estrangeiros.

É sempre bom ficar aqui, a comida é incrível, assim como a equipe e o chá da tarde.

Gosto muito deste hotel, é grande e novo. Ofereça um bom café da manhã e serviços de upgrade para clientes do nível diamante.

excelente equipe simpática e o gerente foi útil no check-in. parece 5 estrelas

Carlota is very helpful at the front desk. Thank you for her great and warm service!

Clean and nice service. Breakfast yummy and many choice.

The room was true to size but was quite hot and air conditioning was not working so it was not that comfy. They offered a make shift room cooler but they didn't make the room comfortable either. Breakfast was good with fairly good variety. Staff was nice too althought not fluent in English but they were quite helping.

I travel a lot and my impression is that the hotel was a tired looking 'slipped from grace' place. In China the star system is never up to the same system internationally. Marco polo beijing would be 3 star In room: 1. Mould above shower 2. Old faded taps 3. Fridge not working 4. A/C didn't work 5. No milk for complimentary teas/coffees 6. Bathroom sink very slow to drain First room had A/C not working so we were moved to another room which also.didn't work. Told them about fridge-no action Asked re milk- told to go across road and buy my own Asked re sink. Grumpy guy came, said "it still works" and rushed off. It was still slow which means other people's waste was occluding it still General appearance from staff was that they were tired of complaints and therefore ignored them. Carpet in front of concierge desk summed up hotel; tired, worn out and in need of urgent care. When I mentioned it to a staff member he said "yes it looks terrible but what can you do?" and shrugged his shoulders Breakfast was very good but nothing else cam close to what Marco Polo pretends to be. The price I paid should have been halved at least. I will never go back and will evermore avoid Marco Polo chain.

Fair enough for this price. The front desk is super friendly. Thank you!