Demeures & Châteaux Hôtel Château la Richerie

We checked into this hotel on the 15th June. We planned to stay for 4 nights during the Hellfest music festival. When we entered the room, we first noticed the flies and mosquitos all over. I have never seen so many flies anywhere before. Flying, on the ceiling, on the curtains, on the walls, and all over the windows. Impossible to count, maybe there were 100 of them. We opened the windows so that they could get out, they were mostly not moving - we optimistically thought we could sleep in the night. Then we noticed small black bugs on the bed. Again impossible to count, they were on the sheet, pillows and on the net/curtains around the bed. As this is not acceptable at all, we went to see the lady and she sent someone for vacuum cleaning, gave us a mosquito repellent and told us those bugs are normal as it’s expected to rain soon. We trusted her as she was rather kind at the moment. We then left for the festival. Keep in mind that actually we thought we shouldn’t stay here after observing the state of the room. But we had no other choice as we knew everywhere around 60km of the festival area is fully booked. When we came back to sleep, when I moved the sheets, I saw a big spider crawling on the bed! No, this is not the end, as we immediately noticed more than 10 small spiders on the sheet at the side of the bed! It probably had a nest on the wood structure of the bed. We had to kill the ones on the bed but it just didn’t stop. 2 mins later, there were 5 other small ones. And the same went on… We simply couldn’t sleep all night. Had to kill bugs all night long. Not to mention we had to kill another big spider that was crawling from the ceiling to floor, near my luggage. This was a pricier room with a terrace. It’s obvious that they didn’t take care of this room during all the off-season, nobody stayed there and they didn’t care to maintain. We left first thing in the morning, back to Nantes. We paid half price for the room for the night. In the morning when we called the owner to the room to show the spiders on the bed, she said something like 'these are small bugs, room spiders' in an angry manner and immediately left the room. Also told us that we should have slept in the car if we don't want to pay. There were also many dead bugs in their pool, absolutely not suitable and not clean enough for swimming. (When we mentioned this to the lady, she said they’re cleaning all the time constantly…)

Dans un cadre magnifique, bel hôtel qui mériterait un peu plus de chaleur dans l'accueil et d'harmonie dans la décoration de certaines chambres

Lors de mon arrivée l'accueil à été parfait.Etant de grande taille et ayant choisi sur Logis une chambre avec un lit de 190 ,j'ai été agréablement surpris qu'on me propose d'avoir une chambre avec un lit plus grand. Je reviendrais dans cet hôtel et le recommandé fortement

Excellent séjour, très bon accueil par la propriétaire des lieux, chambre confortable bonne literie, excellent petit déjeuner, environ très calme et jolies extérieures, nous recommandons vivement cette location sans aucune réserve !!!

une vraie belle découverte ! un vrai paradis. tout y st parfait. l'accueil, le décor, le calme, le confort des chambres et sdb. jamais eu un lit aussi confortable. petit dîner impromptu dans le parc et excellent petit-déjeuner Rêve d'y revenir ! Merci beaucoup

Excellente adresse. Cela fait honneur à l'hôtellerie française. Bon accueil. Piscine très agréable. De frais ombrages très appréciés en période de canicule. Chambres refaites et spacieuses avec un prix correct. Petit-déjeuner soigné avec de bons produits locaux. Félicitations. Nous avions trouvé l'adresse sur un ancien guide Michelin mentionnant encore les hôtels de charme. En famille, nous avions une suite et une chambre. Tous super contents!