Hôtel le Cep

The room here was great. It was large for a French hotel. The employees of the hotel are excellent and service orientated. They are there to help. They booked nice restaurant reservations for us and did other things. Adrien is wonderful. He is personable, and extremely helpful. He listens, and then has the contacts you need to get something done. The location in Beaune is great because you can walk everywhere easily. Not too far from the train station either. The bar is well appointed and the restaurant next door is very high quality. Looking forward to staying there during a spring time trip.

We stayed in Le Cep in October for 3 nights. Great location, great service. Some of the rooms are a bit small and old, but we were moved to a wonderful suite, and we will stay at Le Cep next time we come.

Overall bad experience with this hotel, the room was not ready at 4.30 pm although I had called in the morning to let them know of our arrival around 3.30-4.00 pm. We finally get a room which had probably not served in a few weeks, the floors were dirty, the furniture more than outdated and in bad shape. We were "with many sighs from the front desk" brought to another room which had a fresh dark brown stain on the "newly" carpeted floor. Definitely not a 5* hotel, I would rate it a 3 star at best. The only positive thing was the location right behind the Hospice de Beaune.

My wife and I came to Beaune for 19 hours, on our way from Nice to Paris for her 40th birthday trip. Fortunately, we found Hotel le Cep before we even arrived. I didn’t know this would be the most important decision of our stay, but it turned out to be the most serendipitous chance I never could’ve thought existed, or found if I knew it did, but le Cep stumbled into our laps and our lives will never be the same because of it. The hotel was in the center of Beaune, walking distance for everything. The Grand Cru suite was worth every penny and watching the sunrise over the cathedral from the pen desk, drinking my coffee, was a welcome chance to realize the simplicity of life that can be learned from 13th century caves. We came to taste at Joseph Drouhin, which I highly recommend. Only two blocks away, under the city cathedral (“Notre Dame”?), which had a stunning light display at night that you have to see, it was built on top of the old Roman outpost that was the original founding of bone. During the cave tour, under the church and the city, we walked on moments earlier, we saw the old herringbone wall from the original Roman wall. now underneath the modern city. The Drouhin cave tour and Grand Cru tasting is amazing (do it!), but the Saint-Felix Caveaux de Degustation was a master class on Burgundy. The education, experience, and service was off the charts. Literally, down the stairs from our room 221, we dove into a cellar from the 13th century and found out more about terroir than we could have imagined finding. We chose the immersion grands terroir and it was sublime. The personal service, advice, and education that was delivered by the Sommelier was exceptional. I can’t recommend another place more that this, book the Grand Cru suite and the Immersion Grands Terroir experience. Lastly, the welcome and feelings we got from the moment we stepped inside to the drop off at the railway (GM literally dropped everything, grabbed blankets and the Polaris when our car reservation no showed, and drove us to the train station), it was the experience we didn’t know we needed but knew we wanted, From the bottom of my heart, Merci!

I stay here 2-4 times a year as I drive through France. Same great room; often the same great team; same great service.