Usuário convidado
19 de maio de 2024
Food: 2 out of 10. Service: 3 out of 10. Room: 7 out of 10. Location: 10 out of 10. Honestly, it's not worth visiting this resort. The staff aren't friendly, and their limited English often leads to miscommunications. Despite requesting a replacement three times, the refrigerator wasn't fixed, and the shower remained faulty even after two attempts. The food quality was dismal, with every restaurant falling below even fast-food standards. The only tolerable option was the buffet. I highly recommend choosing a resort in Mexico, such as Cancun, Cabo, or Puerto Vallarta, where the people are much friendlier, and the service and food quality are superior. These resorts prioritize guest satisfaction, understanding the value visitors bring to their country.
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