michelle
15 de junho de 2023
I found this hotel online and relied on the star rating and reviews. It says 4 star and exceptional. What we found was a very nice looking hotel with great concepts! Unfortunately, I believe it may still be under construction. Our room was missing vent covers, the auto shades stopped working, no artwork on the walls (maybe that's the intended design), the towels were very rough, no drinking glasses or coffee maker in the room. We were also unable to adequately adjust the room temperature so we were too hot even after trying to reduce the temperature. The twin bed mattreses were very hard and uncomfortable.
The hotel is on a very busy street and not in a particularly nice area.
We weren't ever able to connect to the WiFi in our room and the TV never connected to WiFi either so we were unable to watch TV or a movie.
The design and concept of the hotel are great! Perhaps it wasn't fully ready to be open or our suite wasn't quite ready.
Staff was very nice!
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