Francis Hotel Bath

還可以 沒什麼突出的

沒服務 隔音差 房間小

Everywhere in the hotel looked tired, the bedroom was basic and needed an update tables in the lounge areas were left uncleared with staff walking past and not making any effort to keep them clean and tidy, food availability during the day outside of the restaurant didn’t match the expectation of a hotel of the Francis stature and at no time were we approached and asked if there was anything we needed we had to make the move for any service something the staff on duty seemed reluctant to give.at one point being told we had to wait as the member of staff was not ready to serve us

Parking on site made me feel relaxed and not have to worry about it. Location was central, a short walk to all the attractions. Breakfast was too expensive for our tastes, but there were plenty of places nearby to have full English breakfast, or a croissant and coffee. Staff were pleasant and helpful.

This was a same day/late booking, as the original accommodation for this stay had been double booked, which I only found out 20 mins before leaving home. I was happy to book the hotel as I had previously visited to attend an afternoon "Perfume Experience", so I did have an idea of what to expect. For this visit I was attending the "Perfume Experience" as part of a very special friend's 50th birthday present which als included overnight stay. Having had the stress & diappointment of dealing the alternative accommodation's double booking, I can honestly say that we were both more than happy to have stayed with you. From the moment we arrived, the staff were extremely welcoming and couldn't have done more for us, weren’t able to check in as we were too ealy, however we were able to leave our overnight bags at reception and after explaining the stress of the accommodation fiasco, we were given a voucher for a free bottle of prosecco to help the birthday celebrations. When we did actually check in, we were informed our bags had already been put in our room. The room as well as the rest of the hotel were extremely clean and provide us with all that we needed for our stay. The complimentary teas, hot chocolate, milk and biscuits were greatly appreciated. Although, I had booked on a "room only" basis we paid for breakfast, which we took full advantage of - there was a good choice of cereals, fruit, drinks, bread, pastries and of course cooked items, which were still hot at 9.45am

Excellent staff but tired old rooms. I've never changed rooms in my life before but had to change twice for a one night stay. Reiterate that the staff were very helpful with this and indeed upgraded my room and comped me a glass of wine

Came for New Year’s Eve, only one barman on, he said he couldn’t do a mojito cocktail as had no mint for four days, could no one have gone to a local shop to get some? No atmosphere in hotel despite being New Year. Very noisy outside our bedroom from various noises, very expensive for what it was and breakfast not even included!! Also, we found a needle in the car park which when we arrived set the tone for not a great stay. Tables on bar had no mats so were very sticky from where drinks had been sitting, also, a £20 parking charge for what was already a very overpriced stay.

We had a fantastic time at this beautiful, friendly and convenient hotel. Centred in the middle of Bath we were right where we needed to be. The only negative is the pricey parking…. A shame we had to pay so much to keep our car in site.

Lovely hotel, especially the communal areas and breakfast room and awesome location in central Bath. I wasnt impressed with the rooms apart from the bathroom which was well designed. Bedroom is drafty and cold, the heating didnt turn on. Breakfast is good but they charge you £22 this includes a service charge even for guests staying at the hotel. Staff everywhere are nice and helpful. Thanks!