Hotel la Alondra

Elevator makes some very scary sounds! Also elevator does not go down to the parkade. The fan in our bathroom mak ises a ridiculous amount of noise.

Noisy late evening at the pool. Staff should monitor and shut down the pool at the posted time to be quiet

Everything was fine except parking was far from the hotel and we had to walk in the rain

a very large group of people appropriated the pool, excessive alcoholic beverages, loud music, late at night... Saturday, August 5... most of the people did not have the hotel bracelet on and were in an advanced state of drunkenness.. i think the hotel does not enforce the rules..it is a family hotel not a night club

Please , if for any reason you end up here take a note, during check in ask the front desk the amount of towels you suppose to get in your room and as soon you get there be sure its the amount they told you and let them know if you are missing any( I wish i knew this before ) you will be charged for any missing towels even if THEY forgot to leave it there it was only 100 pesos for a hand towel that i never see, but still embarrassing telling you in front of another costumers and make you feel like the worst towel thieve. Also I was charged another 150 pesos for using a towel to dry my hair(no, i dont dye my hair in there it was 2 weeks ago) yes it got a little light brown stain but nothing that couldn't be washed easily.They were charging me with this but in any moment I was offered a receipt untill i ask for it , For me feels like they have this little towel business besides their job , so i ask to take the stained towel wich i washed in home with nothing special and now its as white as new Im adding the pictures of the towel and the receipt .Again, wasn't much what they charge but the way they make you feel .In my experience they're not nice and everybody looks annoyed that you are there .They ask for 600 pesos deposit to borrow 4 pool towels wich i dont mind. Tv sound doesnt work in my room and air conditioner control wasnt working so i was told to step on top of the bed to do it manually wich again i dont mind but i dont think it would be easy for an older person

The hotel has two different buildings so I had to cross the street to go to the pool. I didn’t like that. There was no restaurant or bar at the hotel so we had to leave the hotel to eat and drink. The rooms are outdated and the views were lacking….no ocean or pool view which sucks when your on vacation. Elevator only holds 3 people max so a lot of walking up and down the stairs. The staff was extremely kind and helpful. Their air conditioning in the rooms worked great, and was much appreciated. Shops and restaurant are within walking distance.

Loved being right at the beach and nice pool and different outside areas to sit, eat and enjoy the breathtaking view

The part in front of the beach was amazing to stay in. Swimming in the pool overlooking the bay was wonderful. Shows that the property is cared for although the construction noise on the new part a little annoying the one day - it will soon be over.

Excellent location, friendly staff and super clean. Only complaint and was totally no biggie the pillows were very hard. Would definitely return.