Serennia Exclusive Rooms

We stayed for a few nights at Serennia Exclusive Rooms and we were so impressed with the customer service we received. The staff wad very friendly, accommodating and extremely helpful. They took the time to ensure we had everything we needed in terms of understanding the best way of getting around the city using public transportation, where to go for sightseeing and dining. Check out was at 11:00 am but our flight didn’t leave until close to 11pm so they stored our luggage safely in the office, and gave us access to their lounge area several times throughout the afternoon so we could wait and rest until they closed at 8:00pm. They also offered to make all the arrangements for transportation to the airport. We couldn’t have asked for more, they were extremely helpful which made our stay so much more enjoyable. We would definitely recommend and will book with them again the next time we visit Barcelona.

We found the Suites centrally located and we walked most places. There were many options for food around us as well as transportation. The check in process was very smooth and we were able to store our luggage for the day. Our room was facing the street so there was quite a bit of noise especially on the Saturday night. The room was spacious for 4 of us and very clean. Would stay here again.

The pros: Good and accommodating service. Excellent location downtown, convenient. The cons: Noise if you face street, super noise if you are on low level due to subway right under the building.

Great location in the middle of all of the energy. We loved looking out the window and feeling like we were right in the action. Close to subways and between walking and the subways, we were able to get everywhere we needed easily. Close to many good restaurants. It was loud, but that seems to be somewhat expected in the middle of a lively city. A Saturday late night outdoor concert added to it all! Ear plugs are a must and did the trick for us. Clean and good air conditioning.

The family room was large with nice lighting. Things were in pretty good order, the wifi was good and the bed was comfortable. It's in a busy part of town with easy access to subways, buses and walking areas. The check in was a little convoluted as it's not really a normal hotel but it worked out fine in the end. Make sure you have the check in instructions ahead of time. The room was on the second floor and a lot of street noise comes in the large windows. My wife loved the energy of all the people on the street and liked the noise, so maybe not a bad thing. We even had a parade go by with thousands of people marching. Lots of restaurants and shops nearby and walking distance to lots of interesting areas.

Hotel is located in a busy and central area. Close to shopping, restaurants and transportation. Room has A/C. Only confusing parts is upon arrival. When you arrive, take elevator to attic level (office) and check in. We checked out at 4am and unsure where to leave keys so left in room. All else was good.

Very clean room with colonial style bathroom and everything is quiet and no disturbance at all. The receptionist Ekaterina, very friendly and helpful. That room No 5, which o stayed on 29 Nov is perfect for me. I hate large room for one person. Highly recommended this property.