Arc House Barcelona

Cold in night.light is alway stop.trafic is good.not elevator

It was nice stay

Première expérience dans une auberge, et j’ai été agréablement surprise par le logement et le cadre, bel endroit. J’étais dans une chambre exclusivement pour femme avec une salle de bain privative. J’y ai séjourné qu’une nuit, à refaire.

I don’t know where to start firstly reception was so rude they not helpful at all , rooms are so small , toilets so dirty i couldn’t have shower for 2 days!! Bed sheets were dirty the only good thing about it is the location. I would not stay here again!!

The reception accepted early check-in but they didn’t do that. Although they did not do what they said, it was generally comfortable and clean. The location was also very good . You can go everywhere with metro .

The ambient is good but you need a decent service as well, especially regarding room and bathroom. I choose to pay more to have a bed in a shared 4 bedroom instead of 8. This what I found: no heating, cold room because the a/c wasn't working properly (daily temperature outside was 9° and 4° in the night), no linen to cover my body under the duvet (it's supposed somebody else used the duvet before me so it's not hygienic I cannot separate my body from the duvet with a linen), no automatic locker (you need a locket but they didn't inform you before when you reserve), the height available under the upper bed is not enough ample (I hit my head hard when I doubled my knees to access the locker under my bed. Same problem when you wake up, if you forget the height is not enough between the 2 beds you inevitably hit your head. Very unpleasant.), no personal bed light as normally available in all other hostel I visited. Bathroom and shower for men are separated, while for women are all together. Why, I wonder this difference? Why women always are treated better? It's not supposed we are equals? Well, I'm really unsatisfied and I suggest you, people, to avoid this hotel. Management is running it with the typical Catalan mentality: very greedy. They give poor services so they can have better profit. Not acceptable!!!

Absolutely horrendous experience from start to finish! Avoid at all costs. Whilst staying here with my friends, my Apple Watch went missing from the room when nobody else was. There was nobody else staying in the room at that time other than me and my friends. Suspiciously however, a worker admitted to entering a room to return a charger that we borrowed from another guest. I asked about my watch and was simply told they can’t do nothing about it, and they refused to look on the cctv to see who else may have entered our LOCKED room. The only people who had access to the room would have been my group and the workers. Seems very obvious to me what happened here. This same male worker also made me and my friends feel extremely uncomfortable throughout our stay. On our first day, he asked me for my number or social media details and when I kindly turned handing these over, he proceeded to ask my friend the same and asked if she was single. He continued to look at us in a very disturbing way throughout our stay, and made it very clear he was peeking into our room whenever we were coming out it and he was nearby. This isn’t a way to make some young girls feel very safe in our hands. Don’t stay here if you wish to have a pleasant and safe stay.

They cheated and robbed me!! I booked a bed in a hostel, but when I got there, the door was closed. I waited for more than an hour, wrote and called them many times, but no one answered. Then when I demanded to return the payment, they refused and said that I was lying and I wasn't there.