AVOID THIS DUMP LIKE THE PLAGUE! THIS HOTEL ROOM WAS ONE OF THE WORST HOTEL ROOMS WE'VE EVER HAD! BATHROOM ISSUES: 1. There was something that looked like dried diarrhea splatter on the front of the toilet that hadn't been cleaned up on the base of the toilet. 2. The liquid soap in the dispenser looked like it had been there forever and was partially congealed and looked disgusting. 3. The cheap folding door leading into the bathroom was broken in 4 places on the top, making it difficult for me to open and close. 4. The metal towel rack was so rusty I was glad I was up to date on my tetanus shot! BEDROOM ISSUES: 1. We reserved a King Size Bed Accessible Room on June 10, 2024 with our credit card. AFTER the cancellation date had gone by, staff notified us by email that our King Accessible Room had been given to someone else, and we now were assigned a 2 Queen Size Accessible Room. They were going to charge us for the stay if we cancelled, so we begrudgingly agreed to accept the room. 2. We got to the 2 Queen Beds Room, and as I had suspected, the room was too small, and I could not fit my wheelchair into the space between the two queen beds! The only option was for staff to push one of the beds against the wall to accommodate the wheelchair. This meant my husband had to get into the bed from my side and crawl across it. He had to sleep with his body up tight against the wall. It also meant that his CPAP hose had to be stretched from the nightstand across my side of the bed to reach him. 3. The hallway leading to the room had a raunchy odor. According to the staff, some of their ”long term guests” apparently are allowed to cook in their rooms and open their doors so the stench comes out to the hall and other rooms. I had to spray our own air freshener in the room 3 times to get rid of the stench from other guests cooking. 3. Something (maybe the springs?) inside one of the beds squeaked/creaked very loudly whenever someone sat on the side of the bed (and we're both average size people). 4. The wooden desk had a long piece broken off the front, and it was left just sitting on the side of the desk. No one had reattached it back on the desk, or even bothered removing the jagged piece of broken wood from the room. 5. The room clearly hadn't been dusted in ages, as you could see a layer of dust everywhere, especially on the lamps. 6. When I opened the nightstand drawer, it contained a bunch of old ketchup packets from a prior guest. Who knows how long they'd been in there! 7. The microwave had what looked like a burn mark on the inside of it. 8. Young children were running around in the hallway and screeching at the top of their lungs after 10:00 P.M. BREAKFAST ISSUES: 1. The breakfast was served from 7:00 - 10:00 A.M. The scrambled eggs, bacon, and sausage were merely lukewarm at best when we arrived at 7:15 A.M. and we did not see any microwave in the dining room to heat everything up. STAFF ISSUES: 1. We were t
Muito bom
109 avaliações