Usuário convidado
20 de dezembro de 2021
During my Balikpapan business trip, i prefer to chose hotel property in a prime location. Midtown express balikpapan is located in a central town. walking distance with mall, atm, food hall and business purpose. when i noticing this hotel actually 2 star but they had a very decent room facility and breakfast just like a 3 star + complete amenities and they changed it daily, they even give me an additional mineral water. room was compact and modern. suits on me! cleanliness was perfect. i'm happy with the variety of breakfast. complete nutrition; protein, carbo, fish, and few of jajan pasar. The staff service trully excellent. glad to say that the hotel management give them a proper well trainning - although the hotel was fullbooked, hotel staff still give the guest name recognition. - fast respond in every aspect. i request to laundry by morning and its ready by the afternoon. i just asking to the housekeeping "is it my laundry already finished?" they say hold on, let us check. and the next 2 minutes my laundry is being delivered to my room. wow! same thing when i request a tiny little help and they just doing excellent. So happy to say that i do have a wonderful time in Midtown Express Balikpapan. keep up your good work
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