Urban bliss
14 de setembro de 2023
Overhyped and overpriced. The hotel is right on the edge of the sea and yes, the view is really amazing. However, our room was right up near the reception area and the view there was really limited considering the price we paid. Although our suite is quite sizeable, it was not the cleanest that you’d expect of a 5 stars hotel by far. The room just felt a bit old, damp and rusty and balcony door couldn’t be opened.
On the first night, we decided to eat at the hotel restaurant and that’s where my nightmare began. Firstly, the hotel was under some sort of renovation. We got our table outdoor and it was so noisy as the renovation work was just right next to us. The food took ages to arrive and when it eventually did, all our food were cold. We didn’t want to make a huge fuzz but thought it was also a right thing to let the restaurant staff knows about the issue. To our surprise, the table next to us also made the same complaint and all their food were returned to the kitchen. To be fair though, the staff was very apologetic and we were offered a discount for our bill. After the dinner, I had really terrible stomach pain throughout the night and ended up resting in bed for the whole day which obviously wasn’t part of my travel plan.
The only positive from our stay was perhaps the spa, amazing treatment and very professional/ experienced staff indeed.
All in all, not a very pleasant experience for me.
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