Usuário convidado
11 de dezembro de 2021
I booked at bayad ubud bali villa for one day, 2bed room villa with private pool. The villa is very nasty, not maintain and not clean. The air conditioner is broken, hand shower is using tape and leaking. The stepping stone very sleepery, so many web. Me n kids using the pool, and the corner pool deck is broken when my 5yo daughter hold it, and there's a lot of maggots , came outside. Pool deck so stale. They should not sale this villa online.! The employees offer me other villa, without pool, it better. But still there a lack maintenance everywhere. And not clean. The don't have professional house keeper, only a lot of kids cleaning. For covid protocol, they are not using mask,no sanitizer,no hand glove and no social distance. We only stay for 2-3 hour, and decided to move to other hotel. I suggest that management focus for a few villa that well maintained to sell. Do not sale all villa, ur not even proper maintain. We know it pandemic situation, but it's very disappointed for guess.
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