Usuário convidado
10 de fevereiro de 2024
My partner and I stayed in 5 different areas of indonesia so far on this trip, and Swahita delivers hands down the best customer service, maybe the best we’ve ever had. The concierge was excellent and upon talking to us for a few minutes on arrival to gauge our personality/interests, he drafted up a schedule of things we should try to see the next day and found us a driver for a very reasonable price. We took him up on all of this, and left at 730am the next morning for one of the most memorable days of our trip. On top of that, every member of the staff always greeted us warmly whenever they saw us, and did their best to comply with anything we asked. Regardless of what room you get, they all open out to a private balcony with a GORGEOUS view of a tropical canopy hidden behind the hotel. Room was clean, bed was comfy, pool was great and almost always empty.
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