We stayed here for three nights, on a trip with our two service dogs. We reserved our room two months ago because we had planned on going to a drag boat reunion, which ended up being canceled due to the pandemic, not a big deal. We arrived, and paid the 100 dollar deposit, which I paid in cash, but the front desk lady was rude and said that she wanted a newer 100 dollar bill instead of the one that i handed her, which wasn't damaged, it just wasn't new. Other than that, check-in was easy. We reserved a handicap room, but when we got in, the room wasn't clean, towels were dirty,and handicap rooms never use bath tubs, they are usually equipped with a walk in shower. Size of the room was decent for the money. But every night, there were some VERY questionable people in the parking lot, and a homeless man living in his car in their parking lot. When I brought it to the management attention, they said they felt bad for the guy,and don't get me wrong, I feel for these people, but they shouldn't allow homeless to camp in their parking lot. Secondly, all three nights, there were people walking the halls ALL NIGHT long, having unauthorized guests in their rooms, etc. But at the front desk when checking in, they make it clear that NO visitors are allowed, etc. We barely slept due to the constant commotion of people going in and out of the rooms .....lastly when we checked out we left at 6am, but they said we would have to come back at 930am to get our deposit back, but we couldn't stay that long!!! Basically their reception employees are rude, and don't apply their rules of no visitors, they don't care about your safety, they don't adhere to handicapped accessible guidelines, and they need to train their maids to do a better cleaning job,especially when there's a pandemic going on right now. My advice, stay in a motel 6, pay a little bit more per night and stay in a nicer place
Excelente
102 avaliações