The Dakota Baginton

Credit to Trip.com sorting this out for me, I'm happy with their service but use this hotel at your peril. The hotel is unattended. You are supposed to receive an email or SMS, or something, with an entry code and your room number. I didn't receive this (and yes I checked, double and triple checked - spam folders, and so on). After all there wasn't much else to do sitting in the hotel lobby trying to find out how to get my room. They leave a mobile number to call - I called, it went to voice mail. I called again, nothing. After a while I had to book another hotel nearby. It looks okay from the outside, location is next to the airport, convenient for the NEC, quiet location I think. Trip.com refunded the costs after trying to contact the hotel. I So, use this hotel with care. If for any reason you don't get a message you'll not be able to get in, and from my experience no way to speak to anyone to get help.

Simple, clean and everything you need to enjoy putting your head down for the night. I have a larger than usual car that just about fit down the side to the car park but thats my own fault. If i had to be really harsh the shower head and tv remote could of done with a clean however, i cant fault this place in truth and would come back again 100%. I received a text message with all the keycodes, no reception to mess about with. Room was clean and warm with spare pillows, towels, coffee etc. Thank you for a lovely stay

Clean and tidy. Didn't see anyone staff wise. Did speak on the phone as door was coded and needed to get code. Area seemed ok didnt spend much time around there. There is a car park round the back but if you have a normal sized car ok, but i have a van so no chance getting to the car park. There was 3 othere vans parked on the front was bit tight. We would stay again.

Spotless. Simply but tastefully decorated room with very comfortable bed, small bathroom but with good shower. Self check-in was painless Not currently offering breakfast. Plenty of parking, but access to back car park might be difficult for larger cars, as evidenced by scrape marks on the walls, but parking in the front is possible. Good value for money – was quite impressed - would certainly use again if in the area.

Clean, only little cobweb down by kettle,nice selection of tea, coffee and a Galaxy hot chocolate etc.No real people at reception to get a key from or book a taxi, all done on the phone with a code. Which you have a phone that works, a signal..not all of us have smart phones.Noisy till 11.15pm. Then something came in and parked on gravel at 1.25 am.Bed not comfy though pillow was.

This was my 2nd stay at the Dakota. For the price, you cant go wrong. My single room was very clean. As before the self check-in procedure, general email comms and the itinerary were all good. I will definately use the Dakota again when im in the area, depending on availability.

Very good value for money. Clean and tidy. Very quiet . Easy check in check out procedure! Toiletries provided. Tea, coffee tray and bottled water. Exceeded expectations

The room was immaculate and had everything I needed. Niomi answered my call immediately when I couldn't figure out the door lock - my fault, I was very tired! The communication was excellent and it made a big difference to me. The whole building was clean and welcoming. I would definitely stay here again.

This property has some reasonably big rooms and some are very small. It’s clean. Comfortable and quiet. Staff is available when you need anything. Perfect