Hotéis Mercure em Avignon

A decent hotel, close to the Central City Railway Station and right on the edge of the old town. It's easy to get in and out. It's a very suitable hotel for backpackers. It has a large public area on the ground floor and you can have breakfast next to the swimming pool. It's like a resort hotel in the old town. The hotels inside are all small in size, and they coincide with the annual Avignon Theater Festival. The advertisements all over the street are very atmospheric.

We loved this hotel! We left yesterday and miss it already. The whole building is charming. Think teddy bears, flowers, even an old typewriter my kid got a kick out of. Public areas include a very small lounge by the reception and a breakfast room with a big window overlooking a small street. The receptionists were friendly and helpful and most spoke some English. There is a small lift up to the rooms as well as a twisty interior staircase my son also enjoyed. Each floor has a couple of levels with a few stairs between each, so if you have mobility issues, be sure to request a room that doesn't require any stairs. Rooms: We had the junior suite for 3. (More than 3 would be quite cramped.) It has a double bed and a chair folded out into a twin. There is also a desk, two chairs, small table, chest of drawers, small closet, and additional clothes rack. So we were able to unpack most of our stuff and put it away. There is a small WC and bathroom with sink, drawers and shelving, bath/shower and clothesline. There's a small fridge mostly stuffed with minibar items, but we were able to cram in a couple of our own items. There were several windows but it did get rather dim in the evenings once the sun went down. The windows open directly onto a ledge, no screen, which might be concerning if you have a very inquisitive or adventurous toddler. We slept with a window open for a couple of nights and I did get a few bug bites, but I am one of those people who's irresistible to mosquitoes and very allergic; my companions were not bothered. The temperature was comfortable in late June and we didn't feel the need to try the A/C or heat. Amenities: Tea selection, instant coffee, real coffee; teapot and coffee machine; condensed milk, real and fake sugar. 2 teacups, 2 espresso cups, 2 spoons. Bathroom provided soap and combo shower gel/shampoo; no conditioner. Breakfast is an amazing buffet: Scrambled eggs, boiled eggs, bacon and sausages, croissants, pain au chocolate, brioche, bread, pickles, olives, tea, coffee, espresso machine, fresh squeezed orange juice, milk, soy milk, other juices, cheeses, cold meats, fruits (strawberries, watermelon, pineapple), veggies, etc. It runs 'til 11 and even on the day we showed up late, they kindly gave us a ton of food. Location: This could be a pro or a con, depending on your preferences. It's right off the Place de l'Horloge, which has a ton of cafes and restaurants and glaciers and a cute little carousel. It's steps from the Palais de Papes. That is all very convenient, but it also means you hear all of the activities of the Place at night: late-night revelry (there was a big music festival Friday night and the band was...not great) and early-morning deliveries and such.

I stayed at the Avignon Grand Hotel with my partner from 12 to 16 September 22 there were however a number of short comings. The first of these was that the room we had been provided with was infested with mosquitoes - we had discovered this in the middle of the night after hearing the typical mosquito sounds and in the morning we had noticed we had numerous mosquito bites on our bodies. I had complained to the hotel front desk, the staff however appeared dismissive, my fundamental point to them was that the room should have been properly disinfected of the insects prior to making it available to customers. Secondly, breakfast in the hotel was of the bare minimum, in terms of hot cooked food , only bacon and scrambled eggs were available, the latter was of poor quality and almost resembled a paste as the eggs were cooked in far too much cream and milk.Cereal, bread, croissants, yogurt and some fruit were also available. No hot water was available in the hotel in the morning of the 16 September 22. Lastly, all the TV channels were in French, not even one channel was available in English. We had booked this hotel on the understanding it was of 4 stars, given however the shortcomings above together with the standard and quality that were below customer expectations it is difficult to see how the 4 star rating and price being charged was justified.

The hotel is in a small city with the most beautiful trip this time. The whole city only needs to be walked. You can enjoy the rich ancient architecture scenery around, and friendly customs. Good restaurants are all around. There are few bars and very lively, everywhere. It is a beautiful view, the air is particularly good, and the moonlight is beautiful at night. The hotel is a 400-year-old building. A small hotel is directly built and connected. It also has many years of history. I like these poplars, pine trees, etc., looking at the inner garden. It’s also very comfortable, and I also feel why the French can read a book on a sun lounger and drink a cup of coffee. It’s a day. When it comes to the beautiful breakfast environment, looking at the landscape through the glass, it is also a European-style breakfast. The quality is also available. , The room is very special, first is a cloakroom and toilet, and then into a bathroom, the bed and a sofa, the sofa is English style, very comfortable, the terrace is a glass door, there are windows separated by adjustable size switch, Very satisfied, come again if you have a chance, I will also recommend this hotel

The hotel is next to the central square of Avignon, which is the most central part of the old city. The surrounding area is very lively and there are many dining options. From the train station, cross the road to enter the gate of the old city and walk straight for a while. The hotel is hidden in a pile of open-air restaurants, and it is not easy to find. The hotel is small, the elevator is small, and the corridors are tortuous. We live on the top floor. The room is quite large and the view is very good, overlooking the square. Go out and turn right a few steps to the Papal Palace, which is very convenient.

Everything is very good at the hotel, the decoration and sanitary conditions are not bad, but there are big problems at the front desk of the hotel. Not all front desk staff, but a thin middle-aged man on duty between 10pm and 11pm at the front desk was very rude. When he returned to the hotel at about 10pm on January 7, 2022, he found the door closed and rang the bell, but there was no one at the front desk. So I pressed the bell a few times, and after a while the tall, middle-aged man on duty came to the door and yelled at me as a customer, then argued with me and accused me of ringing the bell as a customer almost woke the hotel (After telling another front desk staffer the next day, the staff said the ringing was displayed on the phone with the front desk and staff, and strangely, the staff member didn't hear me through the phone while ringing last night Wait a minute, so I rang the bell a few more times). I was uncomfortable expressing the staff's attitude and the yelling seemed to be treating a madman, who replied, ”Yes, it's treating a madman.” In summary, it is not so simple to ring the bell. The professional accomplishment of the staff, and the waiting for people to receive things, obviously do not meet the needs of the hotel staff, and the face of different guests obviously feel racial discrimination, have complained, Waiting for a response from the hotel. Think twice about booking this hotel, and meeting the thin high school man can be extremely uncomfortable.

Awesome antique hotel, located in the old town gate, very close to the main attractions and business districts, valet parking, very warm and welcoming service. The hotel is very charming, and the afternoon tea in the courtyard is very comfortable. It can be said to be the first choice for visiting Avignon.