Hotéis Holiday Inn em Austin

In the words of Bette Davis, “What a Dump.” In its favor, we had a nice view of Lady Bird Lake from our window, which was pretty to wake up to, and the water pressure in the shower was great! The bathroom seemed partially updated and was pretty decent. Free parking, too. There were a few HBO channels on tv. However, the hotel is very dated and not very clean looking. The indoor parking garage was filthy and was dimly lit. Didn’t feel very safe in there, so we parked in the outside lot whenever possible. No greeting from the night time desk clerk when we came back from dinner, as she seemed to purposely be avoiding eye contact with us (she wasn’t on the phone or busy with someone else). The elevators were very smudgy and too dark, also. The beds slumped a bit in the middle, the linens were old and tired looking, and the chair in the corner looked worse than some I’ve put by the curb. An old leak on the ceiling was poorly patched up, and there were stains on the desk chair, carpet and walls. The door to the adjoining room didn’t provide enough sound proofing, as I heard our neighbor’s phone convo loud and clear. The pool area didn’t look very inviting, as there were no umbrellas or trees to block the strong sun. We wanted to stay in downtown Austin to be within walking distance to things, so this was the least expensive option. But not much could be walked to from there, and the area it was in was a bit sketchy, so we ended up taking Ubers, anyway. We had booked our last night at a hotel in the Arboretum area, because this one went up to a ridiculously high amount for Friday night (music festival in town), and it ended up being just as convenient to take an Uber from there (15-20 mins) to downtown. Plus, the hotel was much nicer and way less expensive. Live and learn.

My company Amazing Art Expo did a Disney, Star Wars, Anime art event at the Holiday Inn Midtown the weekend of Feb 1-3rd and my staff and I stayed at the hotel for 4 nights. I want to first state, the rooms were incredibly clean, comfortable and the beds were very comfortable to a point where I slept better here than I do in my regular bed at home. The parking was plentiful and free and my staff and I felt safe with the surroundings that each night we walked to a restaurant without any worries. In first contacting the hotel about a month prior to the event, I spoke to Angie Mitschke who took the time to go over potential dates and respecting my budgetary needs, Angie worked extensively with me to accommodate our budget and reserve the ballrooms for us. I then proceeded to communicate with Mayra Lopez. Mayra was very adamant about making certain our room setup fit our expectations and her communication with me was outstanding. Despite our move-in date scheduled for Friday morning, Feb 1st, I requested at the last minute if we could unload the merchandise in our truck on Thursday afternoon in order to save time. Mayra and Angie both made this possible which gave us much more time to set up on Friday. This was a very nice add on and was greatly appreciated. The ballroom setup person (unfortunately I forgot his name) often checked in with us to see if we needed any service. Needless to say, the staff went above and beyond expectations. I highly recommend this hotel and I plan to do future business with them.

We only stayed one night before an early flight but I would absolutely make this my hotel for any length of time in Austin. Front desk staff were friendly and helpful. The restaurant is actually open and the food was very good, although choices are limited and service seemed way more focused on talking to folks seated at the bar. The room was clean, comfortable and very well appointed. Beds were as comfortable as the ones at more expensive hotels and the pillows and sheets were soft and clean. Bathroom toiletries were great and towels were really nice. Our room even had a separate seating area, so we not only had two beds we had two tvs and a small sofa. The pool looked nice as did the exercise room. All for an extremely reasonable price. It was a great relaxing way to end what had been a very long trip.