Studio 6 Augusta, GA

When I got to my room, I did not have any towels. I went to the front desk and they said they didn’t have any and could give me a couple hand towels. So I had to go buy a towel to use. Upon looking through the room, it was dirty. There were roaches (not the palmetto bugs / water bugs that are not abnormal to see) and other bugs. It looked like it was partially swept because there was still dirt under the table. I found a dirty washcloth still in the shower. There was no blanket or comforter and the sheets were either dirty or stained and full of holes. Under the sink was water damaged to the point it had a hole and that hole was covered in what looked like mold.

Housekeeper was lazy never came to clean room or give clean towels and sheets or get trash

I made a reservation weeks ahead, staying here because it was an economical choice as a stop between destinations. 9pm arrival to check in and they had my reservation but had sold all rooms... including the one I reserved. Very inconvenient to take my two kids at 9:15pm to find a new hotel that ended up costing our family more.

I had a reservation and they waited until i.got to the motel and told them i had a reservation that they couldn't rent me a room bc of a damaged water line...

Property isnt taken care of at all. The only thing i enjoyed was the shopping centers and restaurants in walking distance.

Very dirty.smells like mold and mildew. We had plumbing issues for 5 days, toilet would sometimes flush, sewer water filled our shower. On day 6 they moved our room to upstairs, and refused to let my flush and and kids, who were on my reservation, start moving our things into the new room until I was physically on the property. I got off my second job, got up to the hotel at 9:30 pm, and Kira said with the nastiest attitude “you got 30 minutes to be out of the original room. Ima come check too” not sure why she works there when she is clearly so miserable. Seriously, she needs a job where she has zero contact with customers, disgrace.

They really rude and nasty and they barley clear up and they told me i had to check out cuz i conplain to much there are no microwaves and no clean towels n no soap or batteries in the remote and they dont clean the rooms unless u check out

I booked a single bed, and was told at check-in that they had sold out of all of them and I could either get a refund or pay an additional fee for a double room. It is not MY fault that you overbooked the rooms, and as a paying customer, I should NOT be forced to pay extra for a bed that I wouldn't even use (traveling solo). 2nd gripe was that my room had zero towels or washcloths at check-in, so I was never able to get refreshed after a long day on the road. These types of things are not good for the brand, and is something that's making me reconsider booking from Studio 6 or Motel 6 in the future (even though their beds are the most comfortable of all the chains I've stayed at).

Room was not clean wen i got here and i got put in anything room did not look how expected it wasn't cleaned no towels soap n trash was still in the trash can and no microwave or batteries in remote