Days Inn by Wyndham Augusta/Fort Eisenhower

Room was nothing like the pictures. Even the non smoking rooms have ashtrays mounted right outside and smell like smoke. Refrigerator was old and painted white. Water coming from the tub was brown…

All furniture was completely broken, bedding stained, and room smells of piss. I forfeited my night and went elsewhere. Pictures do not match the property!!!

The owner lives there with his family and has a very loud child that they allow to play with their car alarm they don’t sweep the rooms and leave greasy tops and counters from whatever they use to clean

I worked in hotel management as an assistant general manager, manager, supervisor as well as a housekeeper so I know everything there is to know about the hotel business and one thing for sure that is completely unacceptable as well as a hazard to our health is roaches. This room that I stayed in did not just have one roach it had an infestation like I’ve never seen before and I’ve seen a lot.I would post pictures but don’t have that option. When I went to speak with management and show them pictures in hopes that they would immediately come to the room with me and address the issue at that moment. I also wanted a refund for being put in such filth. Not only did I not get a penny back for my stay the young lady was extremely rude she refused to come to the room with me to see this issue at hand and very nastily refused a refund. In my career over the years in the hotel business I have been fortunate to work for higher end brands but I’m not judgmental as to if I stay at a hotel/and or motel and I absolutely am not a complainer because I myself know what days at work can be like so for me to complain it had to be urgent and no help at all. It’s was very sad for me to see how the customer service role was played out there. I will never step foot back on that property.

Place was dirty and rundown. Beds squeaked like rusted springs. Water all over floor in bathroom. Furniture wore out, smelled musty. TV didn't work. No coffee in room or breakfast served, office locked at 8 am. And to top it all off. No hot water for shower.

Way too expensive for what we got. Had emergency at home had to leave one night early. They would refund money, but since it was booked through ******* they would not. Said they would try to get ******* to refund. Have not heard anything.

At bit expensive but understandable considering it was Masters weekend. Would not have paid the price otherwise. The outside could use some sprucing up but the rooms were very nice and clean. Service was ok but could be improved.

It’s a wonderful place the look at first will throw you for a loop but other than that the rooms and service was excellent I highly recommend anybody who are on a business trip or even just needing time for yourself trust me you won’t regret it !!!!

Bud bugs, bath bats that had been used as toilet paper by the previous guest and just folded and left as "clean", bodily fluids with hair stuck in them on the sheets and one hand towel for everyone to share when you shower.