Naumi Auckland Airport Hotel

Easy check in. Front desk customer service is awesome! Only one entrance to the hotel which meant the carpark was far away from our room. The foyer had an off stench every time you walked in. The room was great, especially for what we paid for it. The buffet breakfast closes earlier in comparison to other hotels we’ve stayed at so we didn’t get to enjoy brunch for long. Also would be beneficial to have a little sign for items you can order somewhere near the buffet as we didn’t know you could order hashbrowns. The only hassle we had was housekeeping. 2 days we had left early and arrived late to our room not done and the sign still on the door. One of those days, we had popped back in to pick up some clothes and housekeeping was outside our room when we came out. Excuse the guitar in the pic, was taking a shot for something else but here’s a snippet of the decor.

Big room and fully equipped with all we need. Including shower gel, lotion, moisturiser, toothbrush etc.

I booked this hotel because I was travelling to see a sick friend. Sadly my friend died and I requested a refund as there was no longer a purpose for my travel My request was denied and I was not even given the option of a credit or a partial refund. I did not stay at the hotel for the reasons outlined above. Their unsympathetic attitude is disgraceful. I would never stay there and discourage anybody else from doing so