Usuário convidado
25 de março de 2024
While the location was amazing and the room was nice, I felt compelled to write a review because of how wonderful Mario was! From the moment our family walked in, he was so polite, gracious, and genuinely happy to be there and help us make the most out of our stay. He must have taken at least 20 minutes to go through everything we might need to know and answer any questions we had. He helped us connect to WiFi, demonstrated how the hot water switch worked in our room, showed us the wonderful rooftop with Acropolis view that all guests have access to, pointed out the best paths to take to Monastiraki Square and the Acropolis (both very easy to walk to), and gave us dinner recommendations. The day before we left for our cruise, he helped us figure out the best time to leave for the port based on when we needed to be there and the expected traffic. He also arranged for a cab to meet us outside at that time so we didn't have to worry about anything - and it all worked out well! There was also a sheet of paper in the room (I believe it was laminated) that went over a lot of the things Mario covered in case we weren't able to remember everything. We did run into Grace briefly as she was cleaning rooms, and she was also very sweet. I had picked this hotel primarily based on the location/price after doing some research, and my parents were so happy and impressed with the selection and had no complaints. While you're close to a lot of things here, you're still a bit removed from the action so it's a lot quieter than if you were right on the square. A couple of things to note: - Entrance can be a bit tricky to find; the door is on Astingos, but a taxi will drop you off on Ermou or right on the corner of the two streets. I went on Google street view ahead of time so I knew what the area would be like and what to look for; I highly recommend doing that. - This is a small handful of units (2 rooms on each floor) as opposed to a larger hotel, so there is not always someone at the front desk. Because of this, a code is required to get into the building, so if there is no one there when you arrive, you can't get in. In my initial booking, there was a section to put anything they might need to know or special requests and I didn't think to put anything about our travel schedule or arrival time...so they had no idea when we were arriving. It also didn't occur to me to let them know how late we'd be getting in closer to the date; I guess I just assumed they'd always have someone at the front desk and didn't realize how small of an operation it was. We got there in the evening and once I saw the setup and situation I realized that Mario had been waiting for us, which I felt terrible about (polite as ever, he told me it was fine and don't even think about it), but just something to be aware of - make sure to communicate your anticipated arrival time (and flight info if relevant) to make it easier for everyone and ensure someone is there to let y
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