Seljalandsfoss Horizons

This hotel has a noisy bar on the first floor, making guests uncomfortable. The front desk was dismissive and seemed discriminatory towards Asians, unlike their friendly attitude towards others. After receiving the wrong room, the staff blamed the Trip platform and accused me of being aggressive when I tried to resolve it, then threatened to call the police and evicted me without a refund. Despite my travels to over 10 countries, this was my worst experience. Parking is difficult, the room quality is poor, and the heating is noisy. Avoid this hotel due to poor service and disrespectful staff.

Chegamos aqui como parte de uma viagem organizada pelo Guia da Islândia. O mais inusitado do nosso alojamento. Cabanas independentes, muito aconchegantes, ótima sensação de 'Glamping'. Estrelas incríveis à noite e seria um ótimo lugar para ver a aurora boreal.

Amazing experience! The cabin was super spacious, super comfortable and the location is truly amazing. I’d stay in either the apartment or the single cabin that are all beautiful. Breakfast is served the next morning in an adorable tray with bagged bread. It’s just awesome.

The design of the shower on the cabins is not correct, the bathroom flooded after every shower. We payed a high price and did not have breakfast. Prefer stay in another hotel if you are a couple, there are way better options just around the corner. They tried to contact us around midnight to arrange a maintenance, we were sleeping already. Very disappointed.

We stayed here with two teenagers and it was the perfect set-up for us. Each building is modern, unique and feels very private. The first floor has a living area with a nice kitchenette, a bathroom (sink is too small), and a bedroom. There is a private deck. The upstairs loft room has 2 additional beds. The group of 8 buildings is very easy to access off the main road. There are no staff members or amenities, but the instructions are very clear.

Beware if your plans may change at the last minute. They will not budge on a refund, even if it's because the country had extreme winds and a storm that shut down roads for 2 days. The roads were closed, barricaded, and we could not travel to arrive to this property for our reservation. We were stuck for 3 nights at one hotel, instead of being there for one night, thus missing our reservation here. This property offered another night, but did not have availability until over 6 days after our original reservation, which does no good since we were home at that point. I reached out to them as soon as we realized the roads were still closed. They were not very compassionate or understanding, whatsoever. They were the only hotel to deny giving any sort of refund. It was disappointing, as I was really looking forward to staying here, so losing out on the experience and then losing out on the funds was a double whammy. We ended up staying at the Glacier View Guesthouse in Hrifunes, which was wonderful! The host was so welcoming and gracious and they served a family style dinner that was incredible. And it was so nice talking with other travelers and sharing experiences. I highly recommend them!