Verified traveler
18 de fevereiro de 2024
I didn't get the room I reserved at Hampton Inn. I specifically reserved a room with 2 queen sized beds as it was a trip for me and my friend. We each needed our own bed. Upon checking in the lady at the counter gave us a King suite with a pullout sofa for one of us to use and said because of 3rd party reservations with *******, they were unable to give us the room I had a reservation for.
The room was loud, the bathroom door and the shower door would not stay closed due to the rolling doors they each had. The bed and pillows, while clean and pretty, were VERY uncomfortable.
The staff was very nice and the breakfast staff even better, considering they had a ton of middle school aged kids there during our stay.
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