Lush Garden Hotel

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Very good welcome from Winnie and Rita a very good teamwork from the two. We loved the rooms which were very spacious. Very big compound and good gardens. The breakfast enough. A nice place to be with family. My daughter loved the place.at the time of our visit the pool was not functioning under repairs. Hope to visit next when it is working. Shukran

The rooms are spacious and clean. The gardens within the hotel area dramatically improve the aesthetics. The staff are friendly and experienced in running such a hotel. The meals are well prepared and tasty. Wi-Fi in all places in the hotel keeps one connected.

After reading the reviews, we decided to cancel our reservation. However, our host asked us to go take a look at it first. Upon arriving at the hotel, we found that the rooms were very nice. The restrooms were very nice. A/C worked very well. The food in the restaurant was very good. We had absolutely no complaints whatsoever. Would we stay there again? Absolutely! Great price, great service, friendly staff and very clean. Darryl R. (USA)

This room was very clean, had AC, and a refrigerator. It was a very nice place to stay. Food was good too. Staff were pleasant. The spout from the shower did not work very good, but the sprayer worked just fine so no issues showering. There was hot water as well. I would definitely stay again.

Went to have lunch at this place but will never go back. We wanted to see the rooms as we were looking for a place for a friend to stay. Disappointing in every aspect. I read the other reviews and they are not very positive. It makes you wonder why some hotels even exist. Arusha is famous for poor service and lack of customer care and this place lives up to that negative standard. They regularly have very loud parties at the expense of all the surrounding residents. Its right on the Nairobi highway so traffic noise can be an issue. The location in Kwa Iddi provides nothing to see or do for the traveler.

My wife and I were placed in this hotel as the last night of our safari tour. Several lights in the room were burned out and had to call maintenance. They replaced bulbs in a couple of lights On The wall but a bedside lamp with a shade broken and hanging down was just brushed aside and not fixed. We ate dinner there at their restaurant the night we arrived. There was only one other table with customers. However it took forever to get our food delivered to us. The food was mediocre at best. We went to breakfast the next morning and there were more people there. It was an average breakfast but I had to ask the attendant for jam for toast. He looked under a counter and found container with no lid. I thought it was a little questionable but it's the jam looked all right. I spread some on my toast and the first bite I took I bit into a broken piece of glass. Fortunately I was not injured or cut. I did not even mention it to anyone as they seemed completely unorganized and uncaring. I did take a photo of it which I will try and add here if I can. Obviously I DO NOT recommend this hotel.

Really great hotel. Very comfortable and clean rooms. Staff was incredibly friendly and helpful. Food from the in-house restaurant was always well prepared and tasty. The outdoor garden was a lovely place to decompress at the end of the day, and the conference rooms were all of a great size. Even though there are frequent events (especially weddings), the sound proofing exceeded my expectations and the loud music was never an issue.