Acacia Motor Inn

Booked a room way in advance only to have the hotel call me to cancel the booking stating they have to cancel the booking due to "Technical Issues" When I asked what these "technical" issues were, they said it was due to plumbing and other issues they cannot tell me. I was happy to take another room and it was 3 weeks until my visit which was more than enough time to fix any issues. The weekend I had booked for there was an event on meaning there were literally no other hotels available. I suspect they overbooked and cancelled my booking.

Just don’t!!!! Unsafe and dodgy! Full of dept of housing permanent residents. They have their personal crap scattered the full length of the motel in the driveways and all the tables outside the rooms…scooters, bikes, soccer balls, clothing, dirty plates, cutlery…. First room we were given reeked of cigarette smoke. Next room was next door to loud screaming residents with wailing children. Listened to their crap all night and got no sleep. Should have read reviews for this place… I’ve travelled a lot and never come across anything quite like it! Got out of there at sun up… never to return.

The room was not very clean, some power points, lights not working. The shelf over the bathroom sink had collapsed making the sink difficult to use. Our room was "around the back", next to an overflowing skip bin, strange comings and goings during the night. We left early as we could. The room was very cheap, I guess you get what you pay for.

Room is clean and tidy. Shower temperature is difficult to regulate since the hot water pressure is weak. Couldn't really enjoy sitting outside, since beggars are allowed on the promises.

Firstly, that is not a photo of the Acacia Motor Inn in Armidale NSW. How desperate one must be to place a photo of a different building alongside their name in an attempt to gain customers. It is however, little wonder they have done this as it would come as no surprise if their reputation has already undergone scrutiny from most who have had the misfortune of staying there. We arrived late due to flight delays. In the driveway we were met with a rude and dismissive individual (manager?) who pointed us to a room at the back of the end building where there was no lighting. Once we entered the room we just wanted to turn around and leave. I wish we had. It was getting late and we were tired from travelling and had no idea how far from any other motels we might be as we were not familiar with Armidale. We encountered cockroaches on the bench, we were disgusted at the lack of cleanliness generally, and the pillows among other things would never pass a health inspection ! We slept in our clothes on top of the bed with towels wrapped around the pillows. Need I say more?

Firstly, the photos accompanying this TripAdvisor listing are NOT the Acacia Motor Inn, 192 Miller St, Armidale NSW, nothing like it. I stayed there 2 nights in room 5,(April 22 and 23 2023), the only positive was there weren't any bed bugs. On the negative side, some ceiling and mirror lights didn't work, some of the power points didn't work, the air conditioning didn't work, there was mould in the bath room around the toilet and in the shower, there was a dead cockroach in the shower recess, the window curtains didn't fully close, there were baby cockroaches on the bench, there were stains on the bed cover, there was a tear in the bottom sheet, the carpet was filthy, and the microwave was disgusting - looked like something had been burnt to death in it. There are no shops or restaurants within an easy walk.

There are some people and places that should not be allowed to own/be hotels. Meet the not-so-good folks at the Acacia. Positively disgraceful in all aspects. I work in sales and have experience staying in many hotels in Armidale where at the least the service has been accommodating. This is not one of them. Incidentally don’t try calling them - I was told by the managers that they don’t use the phone. Well - good luck with that. They really should introduce a zero rating here.

We'd driven for 12 hrs for a quick over night stay in Armidale before heading on the next morning.... On the plus it was available, cheap and the bed comfy. But it was FILTHY... To the point we checked both of the double beds to see which was cleanest before sleeping in it. If we'd checked in before the office shut we probably would have either asked for a refund or for it to be cleaned. Here's the list... Dirty dishes Hair all through shower and bathroom. Filthy marks on walls. Beds had hairs on them(hopefully just the cleaner??) Crumbs everywhere. Smelt like cigarette smoke. Bins had stuff in on arrival. Shower randomly started running in the night. We survived, and actually slept pretty well as we're tired enough... but won't be back

Comfortable beds, very clean, plenty of tea and coffee. Have stayed here before and would stay again.