Howard Johnson by Wyndham Arlington Ballpark / Six Flags

Just ok

I was feeling like something was biting me. I got up checked the bed me and my Son. We didn't find anything. A few days later, it happened again. I was awaken at 5:30 am in the morning cause I was being bitten. It was itchy and swollen. So, checked the bed this time and there the little joker was, a bed bug. Something told me to check the pillow, so I did. There was a bigger bed bug on the pillow. I called the front desk and they sent someone up to the room. I should him the proof on the tissue. The little one was still moving. The rep from the hotel had to kill it. They put us in another room. I didn't have any problems in the new room. I tell you what though. If I had a vehicle, I would've went to another hotel. I had to stay 2 weeks there. It cost me over $800. So, having to deal with bed bugs was just too much.

Terrible customer service. They refused to check me in and were extremely rude about it. They have to have a physical ID card or you can't check in. Then there refused to do anything about it because I went through *******. I definitely won't be going back.

I really enjoy my stay, the only minor issue is that the wayer in the shower isn't hot enough as should be

I wouldn’t recommend this property to my worst enemy. There was a booking error and they refused to help. It showed we were double booked and they blamed *******. ******* blamed the property. The front desk clerk was extremely unpleasant & unprofessional. Straight up rude. We went to dinner and ******* called the clerk twice attempting to resolve the issue. The clerk even hung up on *******! Clerk advised she wouldn’t and couldn’t reach a manager or general manager. That there wouldn’t be a manager on site at all for a few days. The General Manager contacted me via email after we checked out and advised the issue was corrected. They never apologized for the way we were treated, nothing. Also, no breakfast, hall didn’t feel safe, I felt unsafe around the clerk. The outside area had an unsafe feel as well. There was a building that seemed closed & vandalized right outside the door. In the room the bathroom door wouldn’t even close. There’s something wrong with the door latch or something. The staff and manager had me in tears. They didn’t charge us twice & corrected the issue after checking out. The manager didn’t seem to care at all about the ordeal. We were in town for our daughter’s cheer competition, and they absolutely ruined the night. I asked for a refund due to all the circumstances and the manager refused and still didn’t show any empathy and was not apologetic. DO NOT HIVE THEM YOUR MONEY!!

Very convenient to go watch the Cowboys vs Packers. We used the gym, but it was rather small. The staff was very friendly though.

This was a decent hotel to stay in very close to the AT&T Stadium. We picked this hotel for a couple things one because it was close to stadium to because it said they had breakfast included. Breakfast was not available the days we stayed because it was overbooked or just a lot of people staying in the hotel. I think maybe next time if they know that they are going to have a lot of people booking they should prepare and have enough breakfast, because that was one of the main reasons why we stayed there. Every hotel we stay we always looked to see if they have breakfast included.

Charge me the deposit left the place perfect and called the front desk to ask if they have breakfast and they said no turns out they do so we missed it.

Overall clean hotel. Room was small but clean. Only dislike really was the interstate noise. But was a quick walk for Dallas Cowboys game and staff was friendly, other guests were quiet.