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Explore avaliações de hóspedes de hotéis em Arles

Hôtel la Muette
4.4/543 avaliações
Arles City Center
We were very disappointed in the rooms of this hotel. It was misrepresented online. We arrived 2 weeks ago in the evening and the staff was very communicative before our arrival. Julie was responsive via emails and helped us into town to unload the car with our belongings. We trekked up the narrow and unique spiral staircase to the top floor where our room was hot and musty. There was not a lot of room for our clothes as we were 3 staying for 4 nights. We turned on the AC and before we could ask questions or try to settle in I had to move my car as I could not park in the walled city. By the time I returned. Julie had left for the evening and my wife was not happy with the room. The man who was at the desk became unfriendly when he realized we were not satisfied with the room. It was not cooling off and it was not what the pictures portrayed. This is not a 3 star hotel. I would say it's like the equivalent of a super 8 or motel 6 in the U.S.. It was very plain with instructions for your stay hanging from the bottom of a small television in a corner. The 1/4 size fridge was on the floor under a small desk. The rustic walls were water stained in a non pleasant way. We ended up leaving and finding alternative accommodations within 2 hours of our arrival. We had tried to go through the 3rd party (who we booked with) but was unsuccessful, because they explained that it would be up to the hotel to refund any or partial payment. The hotel did not offer alternate rooms or even a partial refund as we did not stay any of the nights there. When we finally got an email from the owner they were not helpful and when we called the evening before they said to call in the morning. The only thing I can say for this hotel is that it is in a great location (the hotel we ended up at was close by).
Hôtel & Spa Jules César Arles - MGallery
4.2/550 avaliações
We stayed here 4 nights in April/May 2023. The rooms were pleasant, the location was good, and all the staff were friendly. I would definitely stay here again. We did not use the pool, but did try the onsite restaurant one night, and it was good. The hotel is about a 20 minute walk from the train station and right next to the office of tourism.
Logis Hôtel le Rodin
4.2/571 avaliações
LOGIS HOTEL LE RODI is a charming three-star hotel nestled in a forest setting, boasting a green key certification. Upon our arrival on a scorching day, we received a warm welcome from the staff, who were proficient in English. We wasted no time and immediately enjoyed the lovely pool. While the rooms may not be luxurious, they offer all the amenities needed for a comfortable stay, including a kettle and a fridge. The staff went above and beyond to ensure our satisfaction, providing helpful advice on dining options in Arles and public transportation. Situated about a 15-minute walk from the gates of the old town, the hotel offers a quiet and peaceful retreat with secure parking. It's worth noting that parking is free only when booking directly with the hotel; otherwise, there is a fee of €10 per day. Additionally, as there are no elevators, guests staying in rooms on the top floor may face the challenge of climbing stairs, particularly for family rooms like the one I had for my aunties. Despite this minor inconvenience, our stay at LOGIS HOTEL LE RODI was delightful, and I would recommend it for a pleasant and relaxing stay in Arles.

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