Argostoli Essence Suites

"A nossa estadia no Argostoli Essence Suites é incrível e recomenda-o a todos que visitam a Kefalonia.As quartos são bonitas, modernas, insensíveis e muito confortáveis. O pequeno-almoço era excelente, com UMA Grande variedade de opções frescas e deliciosas todas as manhãs.O que realmente fez a nossa estadia especial foi a excelente hospitalidade.Demetris era incrivelmente gentil, bem-vinda e útil Durante toda a nossa estadia. Ele sempre estava disponível para ajudar com recomendações, responder perguntas e certificar-se de que tudo era perfeito para nós.Seu verdadeiro cuidado com OS hóspedes realmente se destaca e nos fez sentir EM casa. Obrigado também Ao nosso guardião de casa, que Fez um trabalho fantástico todos OS dias.A sala sempre FOI limpa e bem mantida, e a atenção para OS detalhes FOI apreciada.Obrigado Ao Grupo por ter experimentado UMA experiência tão maravilhosa. Vamos voltar!"

Liberatos Village

"Liberatos Village Hotel has the potential to be brilliant but it falls way short. I’ll start with the good bits. The hotel’s perched at the top of a steep hill, so yes, it’s a bit of a slog to get to, but you’re rewarded with cracking panoramic views from the pool and some of the rooms. There’s a nice breeze up there too, which is a godsend in the July/August heat. The pool area is a real highlight, big, deep (2.2m), clean, with large, comfy loungers, but could do with a clean they are a bit grubby. The bar’s well stocked, food’s decent (though slightly more expensive than down in the resort, as you’d expect), and the staff are generally friendly and polite especially the bar staff and receptionists. The outdoor areas are lovely too, loads of greenery, flowers, fruit trees and the odd palm tree. But that’s where the positives end…. The inside of the self-catering rooms is where the whole thing unravels. We booked through TUI and were led to believe it was 3T (3-star) accommodation, inside the rooms it’s more like 1-star at best. The cooking facilities looked like they’d been dragged out of a skip, rusty and ours was held together with tape, with loose wires hanging out, this one was eventually replaced. The hob was filthy, the kitchen tap sprayed water halfway into the living space, and the bathroom tap wouldn’t turn off. The air con started leaking by day two. In our other room were met with blood stains and snot on the pillow on arrival, not exactly the welcome I expect from a TUI package holiday. We had two rooms, both had problems. After raising a complaint and being told no other rooms available, we were offered a “more basic” room (worrying) from the hotel owner or the chance to switch hotels at an extra £1500 for 4 days from TUI. Repairs were eventually done to the tap and replacement pillow but only done after we raised them with TUI customer services who got onto the owner. Even then, things like mould on the ceiling and a grim, stained shower curtain remained. What really soured it was the attitude of the so-called manager with an “American” accent, rude to my missus and dismissive, even accused us of exaggerating. If they ripped out the rooms and gave them a proper refurb, this place could be class. But as it stands, great on the outside but a proper horror show on the inside. Wouldn’t return or recommend anyone to stay here. I’ve told TUI to either reduce the rating to a 2T or remove the self catering option as it’s totally misleading showcasing this as a 3T. Lassi however we never had a bad meal out! Great little resort with some fantastic beaches."

Lorenzo House Apartments