Hotéis perto de Santuário de Nossa Senhora da Peneda, Arcos De Valdevez

This could be such a nice hotel: rooms are modern, spacious and clean, all face to the Minho valley and will have sunsets. Breakfast (still included for all guests) is above average and is served in bright open roof top restaurant. Indoor pool wiht Jacuzzi and Turkish Bath is a plus in this Portugal very Norte area.. Outdoor pool was great! What makes me to vote so bad? First of all you'll be welcomed with a recently (2023?) introduced parking fee of 6€/day which is ridicolous as outside the parking is ”free”. Actually the real free area is 700m to be walked back, so most folks who are shocked about those low-cost airline fees do park their car in front of the gate where actually it'y a yellow line both sides of the street. Risk of fine exists! 6€ isnot much and you might find it petty to complain? True but as 99% of the guest do come by car this kind of mandatory fee if you don't want to be risked of a fine - I'm sure the local authorities will sooner or later - of course only time by time - check and give fines. In my eyes this is done in ”cooperation” wiht hotel management. Hotel Management, oh yes: during our 2 nights (3 days) stay hotel manager wasn't available to talk to me? A management which isn't on site isnot a management - should be fired! The last minor thing I complain is the limited experience of most of the ladies working there. This could be improved with above management, if there was one at all? My message: insteady of introducing stupid parking fees, charge for the indoor pool or for the pool towels like other hotels do. I can't imagine why 6€ for each room can make a difference if the prices are very dynamlically changeing between 55€ (tour operators) and 200€ for the double depending on the date you are searching for. (BTW: even 100€ is a maximum limit for this remote area middle of nowhere close to Spanish border)

Great location, service, care and attention both at reception and in the restaurant. Good organization so there is no inconvenience of lack of tables at breakfast. Excellent breakfast. Definitely an experience to be repeated and recommended.

Great view and nice staff. Enjoyed the swimming pool and sauna, as well as a friendly neighbor cat who showed up for breakfast. The shower gel dispenser was not working and the hair dryer should be upgraded. Also used the garage, which was handy

I think we had no luck with the date ... the hotel had been closed in the low season ... Besides the lack of internet and cable TV on that day (in the whole village, outside the hotel, it is said) the air conditioning was badly functioning and the TV was not functioning. The staff were sympathetic and available, but the hotel's conditions could be better.

We picked this location as we were going to a music festival nearby and taking odd days to explore the area…in between we were hoping to chill by the pool. How disappointed were. The plastic tree that greets you in the reception, is a pretty good representation of what you are going to get…Fake, this place is soulless and fake, but what makes it worse, it’s “tired fake”. From the dirty grubby carpets and chairs, black scuff marks on the once clean white walls and the cheap Italian style melamine furniture now chipped exposing its self for what it really is .. cheap coated chipboard. The first night we booked a table for dinner, on our way out we thought we’d have a drink in the bar first. The bar was empty of customers and bar staff so we made our way to the restaurant. The food was so bad it was comical. The tenderloin I ordered was so tough it should have been served with a chainsaw on the side. Breakfast the next morning was the same odd, awkward experience. But one thing we did realise they were actually other people staying at the hotel, not couples as you’d expect in a spa hotel but large families with lots of kids. We made our way out for the day. On our return we thought we we have a few hours buy the pool, .not possible, the pool was full of screaming children. So next option, sit on the balcony with a drink.. the balcony walls had black mold on them and the wooden deck was almost rotten and didn’t feel safe. Anyway below you had more screaming kids playing ball games. The 2nd morning we woke up and noticed that the 2 coffee pods that we had on the first morning hadn’t been replaced, I asked at reception on the way out and was told I need to pay an extra 1€ per pod after the first night.? Also the shower gel and shampoo were not replenished after the 3rd day I had to go to reception again and ask for them. I could go on… basically this place made us miserable, so miserable we changed our flight home at extra cost and checked out 2 days earlier than we were booked in for, losing the money for those last 2 nights. I would not recommend staying here.

Simplesmente horrível. Foi mesmo uma grande deceção. Não recomendo!!! O nosso quarto, que era minúsculo, ficava situado na cave, o que significa que a janela ficava abaixo da rua, e por isso não era possível abrir as portadas e muito menos a janela, também não interessava, pois a vista eram os pneus de uma carro; o acesso ao quarto é por fora do edifício, ou seja, para fazer o check-in foi preciso descer 34 degraus com o trolley e com o saco de viagem, e depois foi preciso subir os 34 degraus e sair do edifício para chegar ao quarto, mas a funcionária que nos acompanhou, também não perguntou se era preciso ajuda...... e se estiver a chover não há hipótese de chegar à zona de refeições e à receção sem apanhar chuva. No quarto também não se apanhava Wi-fi. Quanto à piscina, é preciso ir de carro ou fazer uma caminhada de cerca de 20min, pois fica a 950m., aliás, a piscina fica no ”Bar da Piscina”. Era para ficarmos duas noites e apenas ficamos uma, e, porque, como chegamos por volta das 19.30h já não conseguimos reservar noutro lado para ficar nessa noite....