Usuário convidado
13 de outubro de 2024
I would not recommend this place to anyone. The place has once apon s time been good, but the place is not maintained properly, outdated rooms, ants in our bedroom, various issues with safe, toilet, shower, etc. when we complained and wanted a new room, the hotel manager Vivienne said it was normal for a park resort to expect ants in bedroom. My dauther had varoius bites on her legs from the aunts. The managers are rude, not helpful, and do not look after the customers. The drivers that take your luggage to the room are great, very helpful and very attentive - maybe better suited for customer service than the managers themselves! The food and drink was rarely good. No fresh fruit at breakfast, as is expected in a place like this. The drinks in the restaurant was awful (white and red wine on tap), and no option to buy a decent bottle. There are lots of walking between the beach, accomodation, pool and restaurants. If you have issues walking hills, absolutely not for you. One thing that was very good on the resort is the private beach. It is spacious, beds are far apart, and swimming is great. Overall, don’t come here, find a place on the south, west, or north, it is nothing to do outside the resort, and far to travel anywhere. Managers are not helpful when you have issues, and threating you very badly.
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