Usuário convidado
6 de junho de 2024
Let’s start with the resort itself, we booked a superior gallery apartment for 2 adults and 1 child. It was spacious enough, nice little kitchen and living room area and a balcony. All bedrooms and living area had air conditioning. The balcony overlooked the pool and the sea, spacious enough for 2 adults to sit and relax in the evenings or mornings. The resort is quiet and peaceful which is exactly what we wanted but close enough to head into Old Trogir (about a 5 minute drive). The beach was a 2 minute walk from the room and our reservation included breakfast every day. Breakfast varied from cereal, croissants, bread, rolls, to hot and cold meats and various juices and teas and coffees. They offered several spreads as well as fruit and vegetables. Breakfast was from 7:30 - 10:30 each morning. We checked in quite late so they left a note for us advising what room we were in. Unfortunately there are no elevators, so if you have mobility issues, the 3 flights of stairs might be a lot - it was for me after 8 nights 😊. Our room was located on the third floor, amazing views. We had a little kitchen area which had what we needed but would have liked a dust pan/brush, broom and maybe a little handheld hoover. You will have to make sure you get toilet roll and basics like that yourself. Towels will be changed every 3 days and if you need laundry to be done, as well as cleaning of the room, that is charged additionally. Rooms have a kettle, hair dryer and sockets but could probably benefit from a few more sockets as well as shelves in the shower for all your items. We had an issue with our room where a drain was extremely smelly, we let the staff know who did everything to get the problem sorted and eventually moved us to another room (same type, same floor) where there was no smell. The staff team were unbelievably amazing, they took care of our laundry, ensured we had a fresh and clean room and let us check out later due to our flight not being until 18:00. They all communicated so well, they were effective and listened to every request and ensured this was met. I can’t remember the last time I’ve had such good customer service. We will definitely make sure to return. If you need a good restaurant in the area, Vila Tina is really good - about a 5 minute walk.
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